Skip to main content

Business process outsourcing: Literature
Up to Business process outsourcing
Literature
IBM Institute for Business Value
Executive briefs
White papers
 
 Get Adobe® Reader®
Show descriptions  |  Hide descriptions
Excerpt from IDC Customer Needs and Strategies Report, February 2009
Excerpt from IDC report ranks IBM among top 5 BPO vendors
Updated 01 Feb 2009
View PDF
( 87KB )
Show descriptions  |  Hide descriptions
Printable version E-mail this page

We're here to help

Chat now
E-mail us

or call us at
1-800-IBM-7080
Mention 108AE08W


IBM scores high in Forrester report

Forrester evaluates leading global IT infrastructure outsourcing service providers across 31 criteria and finds that "IBM had the strongest overall score.."

Read the report  (765KB)

Get Adobe® Reader®


How are BPO providers bringing innovation to customer relationships?

"Shared Services News" June 2009 interviews John Lutz, IBM General Manager of Managed Business Process Services

Learn more


IdeaWatch CFO
IdeaWatch CFO: Articles, research and leading-edge points of view to help you succeed.

Articles, research and leading-edge points of view to help you succeed.

Subscribe now!