Business process outsourcing

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Our podcast and an article from "The Financial Times, Ltd." explore the benefits of business process outsourcing in an uncertain economy. Register now

IBM Managed Business Process Outsourcing (BPO) offers you innovative options to combine process, people and technology in outsourced delivery models that create real business value.

John Lutz, IBM general manager, speaks to Forbes' Ed Sperling about "Outsourcing Core Competencies". Read the Q & A on forbes.com.

Our unsurpassed global delivery expertise and infrastructure provide solutions for your industry across major business process areas.

• Customer Relationship Management
• Finance and Administration
• Human Resources
• Procurement and Supply Chain Management

Outsourcing your business processes with IBM can help your company address a range of needs through a variety of delivery models:

• Achieving cost savings
• Driving business model change
• Enabling strategic transformation

IBM Business Process Outsourcing (BPO) service can deliver continuous improvement of processes, applications and infrastructure. Through our subsidiary, IBM Daksh, we provide improved efficiency and customer satisfaction, targeting reduced costs.