Overview
Most companies have disparate, uncoordinated data that is often repetitive, inaccurate and unusable for making business decisions. These organizations typically have a difficult time compiling a complete view of their operations. The finance department may struggle with analyzing numerous ad-hoc reports; manufacturing or design can have issues with inconsistent part names in various systems; and lack of ability to measure real value across product and service lines can be a deterrent to growth.
Master Data Management (MDM) increases data consistency throughout the enterprise to create new business value and strategic advantage. MDM enables companies to reconcile and use their valuable data assets to achieve new strategic benefits. It often uses strategies such as systems of record, data governance and service-oriented architecture to resolve business requirements.
Business challenges
- Is your critical business information scattered across business units, geographic branches, and applications?
- Is your supply chain process costly due to duplicate ordering, missed deadlines and bad design?
- Do you rely on disparate sources of customer information from CRM, problem resolution, and transactional systems?
Master data management services that we offer
- Customer data management: develop a complete, sophisticated view of the customer for analytics and improved planning.
- Product information management: identify gaps in your supply chain, from sourcing to delivery.
- Data governance: implement top-down leadership, data standards and rules for the creation of enterprise data.
Why IBM
IBM is recognized across industries as a leader in Business Intelligence (BI), and our expansive portfolio of successful MDM, CDI, and Product Data Management engagements and successful client transformations is testament to our capabilities. IBM brings together the global expertise, services, software, hardware, research, and partner network to solve the most important and complex information intensive issues for our clients.
IBM provides a holistic approach, proven methodologies, dedicated IOD Centers of Excellence and Research, best practices, an extensive partner network, and flexible delivery models for maximum business advantage.
