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IBM Lender Business Process Services, Inc.

Streamline the mortgage origination and fulfillment process through industry-leading automation and imaging technology, allowing greater focus on customer service and volume

Achieve a variable cost structure, reduce operating costs, grow revenue with IBM Lender Business Process Services, Inc.
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IBM named as a "Top 50 Service Provider" in June 2009 issue, "Mortgage Technology" magazine.  Read excerpt at bottom of this page.

Mortgage lenders wrestle with a number of challenging issues, including:

  • Delivering consistent growth in a highly cyclical marketplace
  • Managing a fixed-cost infrastructure
  • Operating under complex, expensive and fragmented origination processes
  • Affording increasing technology investments
  • Delivering consistent quality customer service 

IBM Lender Business Process Services, Inc., a wholly-owned subsidiary, offers a comprehensive mortgage origination solution designed to drive down costs while delivering mortgage products with a more predictable, reliable and consistent customer experience.

This mortgage outsourcing solution includes application enablement, underwriting, processing, vendor management, document preparation, closing and post-closing review.

Service offerings include: 

  • Retail 
  • Wholesale
  • Correspondent (bulk and flow)

Products supported include:

  • First mortgage residential conforming loans
  • Second mortgage home equity loans and lines of credit
  • Sub-prime and nonconforming residential loans

Channels enabled include: 

  • Loan officers/brokers
  • Internet
  • Call center agents

Excerpt from "Mortgage Technology" magazine:

"IBM continues to integrate its technology assets to develop a technologically advanced lending platform in the mortgage industry. Key functionality delivered by the IBM platform includes: a paperless processing environment leveraging structured data, workflow that enables task automation, configurable solution models and rules-driven processing models, etc.
Founded in 1896"

Contact by phone or e-mail:

David Aach

1-201-266-7601, U.S.

daach@us.ibm.com

 

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Related links

Palisades Technology Partners (an IBM Company)

FileNet (an IBM Company)


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