Streamline the mortgage origination and fulfillment process through industry-leading automation and imaging technology, allowing greater focus on customer service and volume
Achieve a variable cost structure, reduce operating costs, grow revenue with IBM Lender Business Process Services, Inc.
Overview
Mortgage lenders wrestle with a number of challenging issues, including:
Delivering consistent growth in a highly cyclical marketplace
Managing a fixed-cost infrastructure
Operating under complex, expensive and fragmented origination processes
Affording increasing technology investments
Delivering consistent quality customer service
IBM Lender Business Process Services, Inc., a wholly-owned subsidiary, offers a comprehensive mortgage origination solution designed to drive down costs while delivering mortgage products with a more predictable, reliable and consistent customer experience.
This mortgage outsourcing solution includes application enablement, underwriting, processing, vendor management, document preparation, closing and post-closing review.
Service offerings include:
Retail
Wholesale
Correspondent (bulk and flow)
Products supported include:
First mortgage residential conforming loans
Second mortgage home equity loans and lines of credit