Overview
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IBM named as a "Top 50 Service Provider" in June 2009 issue, "Mortgage Technology" magazine. Read excerpt at bottom of this page.
Mortgage lenders wrestle with a number of challenging issues, including:
Delivering consistent growth in a highly cyclical marketplace
Managing a fixed-cost infrastructure
Operating under complex, expensive and fragmented origination processes
Affording increasing technology investments
Delivering consistent quality customer service
IBM Lender Business Process Services, Inc., a wholly-owned subsidiary, offers a comprehensive mortgage origination solution designed to drive down costs while delivering mortgage products with a more predictable, reliable and consistent customer experience.
This mortgage outsourcing solution includes application enablement, underwriting, processing, vendor management, document preparation, closing and post-closing review.
Service offerings include:
Products supported include:
First mortgage residential conforming loans
Second mortgage home equity loans and lines of credit
Sub-prime and nonconforming residential loans
Channels enabled include:
Loan officers/brokers
Internet
Call center agents
Excerpt from "Mortgage Technology" magazine:
"IBM continues to integrate its technology assets to develop a technologically advanced lending platform in the mortgage industry. Key functionality delivered by the IBM platform includes: a paperless processing environment leveraging structured data, workflow that enables task automation, configurable solution models and rules-driven processing models, etc.
Founded in 1896"
Contact by phone or e-mail:
David Aach
1-201-266-7601, U.S.
daach@us.ibm.com