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Infrastructure recovery services

Helping businesses recover their IT and work areas in times of disruption.

Overview

Service Detail
If a disaster strikes, will you be prepared? As organizations face such situations in growing numbers, they are realizing the costly, far-reaching impacts of not having key capabilities readily deployed when emergency situations occur—impacts that affect your infrastructure, employees, customers, operations and day-to-day lives. Heightened exposure to disruptive and catastrophic events in recent years coupled with increasing government and commercial interdependencies make disaster recovery and crisis management a critical business imperative.

IBM Infrastructure Recovery Services can help ease the negative effects by showing you how to prepare for, respond to and recover from disruptive events, from the minor to the catastrophic. Working with IBM, you can better recover from events that could otherwise greatly damage your operations and brand reputation.

Highlights

  • Avoid the infrastructure costs of an in-house solution—only pay for what you need
  • Help minimize the impact of a disruption on revenue and profit, while protecting customer relationship
  • Recover quickly from an unplanned disruption, with minimal data and revenue loss
  • Design and validate a recovery plan that meets your specific recovery objectives
  • Supports ongoing productivity by enabling your key personnel (such as traders and call center employees) to work during a disruptive event
  • Work with experts who are deeply knowledgeable in regulatory compliance issues across geographies and industries

Delivering a wide range of IT recovery services designed to meet your specific needs
Do you have a disaster plan in place? Do you know what actions to take in the event of a disaster or how your organization would deal with such a situation? Do you have the proper resources to do so? Wouldn't you rather dedicate those resources to managing normal business operations than preparing for contingencies?

Planning for disaster requires global resources and industry-specific expertise. IBM's vast network, capabilities and 40 years of experience speak for themselves. We offer:

  • One hundred and fifty four resiliency centers in 55 countries for testing, disaster declaration and work area recovery
  • Disaster recovery services for more than 12,000 clients
  • A proven track record of recovering 100 percent of our clients that have declared a disaster

By helping to recover your infrastructure, keep critical employees online, and maintain open and effective communications across your organization during a disruption, we can help you preserve your business operations—and your brand image.

Do you need assistance to prepare for the unexpected? Let IBM work with you to prioritize goals and start planning.

What we offer
IBM Infrastructure Recovery Services can help you get back up and running in the event of a disruption. Specifically, IBM offers the following service products:

IT recovery

  • Offers comprehensive, flexible recovery options tailored to meet your specific technical and business requirements.
  • Provides a wide range of solutions, from simple hardware replacement to highly complex recovery environments.
  • Leverages IBM's 154 business resilience centers in 55 countries to help recover client environments.

Work area recovery

  • Helps address lost employee productivity during a disruption
  • Delivers the technical, infrastructure and environmental quality services that employees require to operate in a recovery situation
  • Helps limit revenue loss, and address and support regulatory compliance requirements

Benefits
IBM Infrastructure Recovery Services can help you:

  • Avoid the infrastructure costs of an in-house solution—you only pay for what you need.
  • Reduce the impact of a disruption on revenue and profit.
  • Recover quickly from an unplanned disruption, with reduced data and revenue loss.
  • Design and validate a recovery plan that meets your specific recovery objectives.
  • Support ongoing productivity by enabling your key personnel (such as traders and call center employees) to work during a disruptive event.
  • Demonstrate preparedness and corporate responsibility.
  • Protect your business reputation and maintain strong customer relationships.
  • Work with experts who are deeply knowledgeable in regulatory compliance issues across geographies and industries.

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