Skip to main content

Outsourcing: Literature

Literature
IBM Institute for Business Value
Executive briefs
White papers
Brochures
 
Get Adobe® Reader®
Show descriptions  |  Hide descriptions

Excerpt from IDC Customer Needs and Strategies Report, February 2009
Updated 01 Feb 2009
View PDF
( 87KB )
Show descriptions  |  Hide descriptions

Printable version E-mail this page

We're here to help

Chat now
E-mail us

or call us at
1-800-IBM-7080
Mention 6C0EDW02


Podcast: IBM-your partner in delivering energy efficiency

Discover IBM's implementation of "green" in our outsourcing data centers

Joe Dzaluk, IBM VP and resident expert


How are BPO providers bringing innovation to customer relationships?

"Shared Services News" June 2009 interviews John Lutz, IBM General Manager of Managed Business Process Services

Learn more


IdeaWatch CFO
IdeaWatch CFO: Articles, research and leading-edge points of view to help you succeed.

Articles, research and leading-edge points of view to help you succeed.

Subscribe now!