Telecommunications services: Literature

Interview with Chris Pearson, global telecom industry leader of IBM Global Business Services and an expert in strategic issues facing the telecommunication industry

Telecom companies must respond to shifts in communication patterns and control, created by the strong emergence of social computing, to position themselves to reverse declining revenue growth and market share.

Interview with Saul Berman, IBM’s global leader for Strategy & Change Consulting Services

Telecom CEOs share their views on the future of business.

The distinctions are blurring between advertising and marketing, as new forms of communication marry the return on investment (ROI)-characteristics of marketing with emotional characteristics of traditional brand advertising - in short, the old ways cannot meet the challenges of today.

To remain competitive as industry boundaries blur, telecom providers will require new sets of capabilities beyond the traditional strengths that telecom executives continue to emphasize.

Digital content opportunities could help telecommunications companies fend off competitive threats from cable rivals and grow revenues in new markets. But will telcos be able to take advantage of this potential?

telecommunications, Telco, telecom, social networking, Web 2.0, mobile communications, network, fixed voice, broadband, collaboration, innovation.

Get ready for the coming collision between incumbent content owners and media distributors.

As part of our Global CEO Study 2006, in which we interviewed 765 chief executives and business leaders on the topic of innovation, we looked more specifically at the views of the 46 telecom executives who participated in the survey.

Not long ago, the thought of watching television on a small screen seemed far-fetched.

With increasing competition from convergence players in TV, telecommunications and the Internet, the media and entertainment industry is confronting unparalleled complexity, dynamic change and pressure to innovate.

The communications industry is facing unparalleled changes which are breaking down traditional industry boundaries. IP technology is the catalyst for change, and the transition to all-IP networks is underway.

Convergence of local and national voice services dramatically changed the telecom landscape. Now, voice and data services are converging. Soon, customers will be able to access any content or application using any device.

Wireless enterprise data solutions offer China's mobile network operators new opportunities to boost their revenue contribution from enterprise customers in this emerging market.

IBM Business Consulting Services conducted the 2004 IBM European supply chain survey with L'Usine Nouvelle magazine. This survey identifies current practices, significant trends and operational performance benchmarks in five key areas of supply chain management (SCM).

The financial markets are beginning to see growth potential in mobile telecom. To realize that potential, mobile network operators (MNOs) must find ways to grow revenue. New on demand business models offer enough flexibility to innovate, differentiate and simultaneously boost margins.

While the telecom industry as a whole is yet again on a path to positive growth, the financial markets remain skeptical about the opportunity for revenue growth in the mature wireline sector.

Following years of turbulence, the mobile industry is finally showing signs of recovery. Mobile appears to be back in favor with the stock market, with prices appreciating relative to the market and fixed-line averages.

This survey identifies current practices, captures significant trends and establishes operational performance benchmarks in five key areas of supply chain management (SCM): new product development, supply chain planning, customer order management, procurement and logistics.