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Retail services: Literature

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Rethinking retailing with SOA: New levels of flexibility, agility and cost-efficiency
Updated 30 Apr 2009
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Retail opportunities in a world of extremes: Understanding today’s teens and boomers
Updated 08 Apr 2009
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Podcast Interview: Shopper advocacy: Building consumer trust in the new economy
Updated 31 Mar 2009
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Why advocacy matters to apparel retailers: Customer focus requires apparel retailers to dress for success
Updated 06 Mar 2009
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Why advocacy matters to drugstores and pharmacies: Customer focus for the health and wellness of your brand
Updated 06 Mar 2009
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Why advocacy matters to grocers: Surveyed consumers give retailers food for thought
Updated 06 Mar 2009
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Shopper advocacy: Building consumer trust in the new economy
Updated 24 Feb 2009
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Why advocacy matters to online retailers: Customer focus can mean greater loyalty and financial returns are in store
Updated 10 Feb 2009
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Podcast Interview: Why advocacy matters to online retailers
Updated 02 Feb 2009
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Podcast Interview: Why advocacy matters to mall-based specialty apparel retailers
Updated 15 Jan 2009
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Retail CFO Study spots critical gaps: Information integration and risk management fall short
Updated 12 Jun 2008
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Why advocacy matters to retailers: Insights from five retail segments
Updated 30 Jan 2008
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Podcast Interview: Winning the global challenge: The Japanese electronics companies' race to innovate
Updated 06 Jul 2007
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Podcast Interview: Turning shoppers into advocates: The customer focused retail enterprise
Updated 15 Jun 2007
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Turning shoppers into advocates: The customer focused retail enterprise
Updated 02 May 2007
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Charting a new course: The retail merchandising-supply network
Updated 17 May 2006
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Driving successful shopping occasions through deeper insights
Updated 20 Jan 2006
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Cross-channel optimization: A strategic roadmap for multichannel retailers
Updated 28 Jul 2005
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Energize your supply chain network -- A European perspective
Updated 17 Dec 2004
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Global Data Synchronization: Building a flexible approach
Updated 17 Dec 2004
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The retail divide: Leadership in a world of extremes
Updated 29 Jul 2004
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Confounded by consumer purchase decisions? Consumer decision process modeling takes the guesswork out of revenue growth
Updated 18 May 2004
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Energize your supply chain network: New competitive advantage from existing investments
Updated 05 Jan 2004
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The customer-centric store: Delivering the total experience
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Understanding consumer patterns and preferences in multi-channel retailing
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