Government services: Literature

Six worldwide drivers demand customized strategies.

Interview with Alan Baldwin

Interview with John Reiners, IBM Institute for Business Value.

Interview with Susanne Dirks, Manager of the IBM Institute for Business Values Global Center for Economic Development in Ireland.

John Reiners, Institute of Business Value discusses intelligent transportation and how cities can improve mobility

Technology can be used to both control and empower citizens, and governments should work toward a resolving this paradox by developing identity management solutions that provide security and engender trust, while maintaining personal privacy and civil liberty.

Bridging the collaboration gap: Results from global defense survey on collaboration during coalition operations

To be successful in today's changing world, investment promotion agencies and economic development organizations should understand the impact and business response to the six megatrends that require companies to innovate and refine their fundamental business models.

Cities around the world can look to global leading practices to help them improve mobility through intelligent transport systems.

Cities, struggling to face numerous challenges and threats to their core infrastructure and systems, must become "smarter" to seize opportunities and build sustainable prosperity.

A white paper from the Economist Intelligence Unit (EIU) in association with the IBM Institute for Business Value.

A Service Oriented Architecture can help public social services and social security organizations become more efficient, flexible and effective by optimizing their existing IT investments

The path to a healthy, sustainable equilibrium within the global financial system will require institutions and governments to effectively manage the overarching yin yang - the delicate balance between financial stability and healthy financial innovation.

All nations in developing and advanced economies have become such extensive users of information and communications technologies (ICT) that their economic success now depends on governments' wise promotion and deployment of ICT at a national level.

Governments should move to implement cohesive and collaborative identity management systems to provide safe cross-border travel, inhibit crime and terrorism and provide for data safety and privacy for their citizens.

Lessons from defense organizations implementing network-centric operations programs provide insights on achieving information superiority.

Ireland again faces an opportunity to implement bold changes; by fully leveraging its size advantage for the development and implementation of innovative and rapid solutions for public sector reform, Ireland can substantially improve its chances of economic success and prosperity.

In today's increasingly connected global economy, nations must collaborate and find ways to protect the social security entitlements of increasing numbers of migrant workers.

Interview with Ronan Lyons, a Managing Consultant in the IBM Global Center for Economic Development

A white paper from the Economist Intelligence Unit (EIU) in association with the IBM Institute for Business Value

Component business modeling techniques can help government agencies and the military in mapping our changes to adapt to shifting needs in their missions and structures.

Learn how Rapid Adopter nations can become more competitive in the world economy.

Among the biggest E-readiness challenges facing Established Leaders (Tier 1 countries) are: replacing older ICT infrastructures; meeting public demand for Internet-based service delivery; promoting more innovative uses of technology; and mitigating the negative consequences of aging populations.

On the move: Advancing military logistics toward sense-and-respond

IBM has created a decision-making framework that allows governments to benchmark their current practices and establish a customized, strategic roadmap toward integrated border management.

IBM Business Consulting Services conducted the 2004 IBM European supply chain survey with L'Usine Nouvelle magazine. This survey identifies current practices, significant trends and operational performance benchmarks in five key areas of supply chain management (SCM).

Our recent survey of senior government officials across Europe found that only 10 percent of performance management and transformation-like programs have been implemented successfully.

This survey identifies current practices, captures significant trends and establishes operational performance benchmarks in five key areas of supply chain management (SCM): new product development, supply chain planning, customer order management, procurement and logistics.

Strategies to simultaneously balance and optimize the twin goals of trade facilitation for economic development and enhanced border integrity to protect national interests and public safety will help Customs agencies achieve long-term success.

The 2006 e-readiness rankings: A white paper from the Economist Intelligence Unit (EIU) in association with the IBM Institute for Business Value