Credit Union Australia turned to IBM and Cisco to provide the IP telephony solution flexible and robust enough to support future needs, integrating both voice and data into a single network. A key benefit of the CUAs' new IP telephony solution is improved customer service.
German data services company enlists automation to reduce costs, improve customer service
Automotive data services company expands its business with an accident claim-processing service for insurers that includes automated validation and inspection of claim data with help from IBM Global Business Services and an Input Management solution from IBM.
Insurance company improves customer service, reduces costs with a new claims system
A European insurance company reduces costs and improves service with a new cross-divisional claims system, designed and implemented with the help of IBM Global Business Services.
NASCO: Equipped for on demand with an enhanced data center
The Nat'l Acct Service Co (NASCO) is a service provider for health insurance industry processing over 120 million claims yearly and furnishing services to BlueCross and Blue Shield network. NASCO turned to IBM to enhance customer service by increasing operational efficiencies in its data center
Wüstenrot Versicherung gains consistent enterprise-wide access to information with IBM Insurance Information Framework
European insurance company Wüstenrot Versicherung gains a comprehensive view of all business information within the company when it engages IBM Global Business Services to implement an Insurance Information Warehouse solution.
