Energie Baden-Württemberg lays the groundwork for "smarter" energy consumption and generation
A major utilities provider in Germany expects to gain substantial market share when it offers its customers the ability to proactively control the cost of energy bills with household energy meters and displays designed and implemented by IBM.
Lyse and IBM Continue to Innovate on Fiber Optic Broadband Solutions - Lyse Signs Extended Agreement With IBM
IBM and Lyse are extending their services agreement for the innovative multi-play solution to provide families in Norway and Denmark access to broadband TV, video on demand, Internet with e-mail accounts, voice over IP, and mobile telephony services, through a single high-speed fiber cable.
National Grid Transco: End-to-end procurement solution powers energy giant
National Grid Transco (NG Transco), a recently merged utility company, leveraged several branches of IBM Global Services to implement a single enterprisewide procurement system.
British Columbia Transmission implements a major Oracle ERP solution to meet a tight deadline
British Columbia Transmission Corporation (BCTC), which was spun off from British Columbia Hydro, implemented its own separate Oracle systems on a very aggressive schedule in a project managed and implemented by IBM Business Consulting Services.
Grohe drives supply chain excellence with improved service levels and lower distribution costs
European kitchen and bath fittings company reduces costs and improves customer service levels when it consolidates and outsources the management of its logistics network with the help of IBM Global Business Services.
Integrated call center management transforms customer care
Energy company realizes improvements in call center performance – including call handling time, agent productivity and customer self-service – as well as a boost in customer satisfaction, when it implements a major Call Center Transformation Project with the help of IBM Global Business Services.
Oxxio's “smart” metering improves bottom line – and customer service
A growing utility company in the Netherlands differentiates itself in a competitive marketplace and spurs further growth when it engages IBM Global Business Services to help it develop and manage a new subsidiary that uses state-of-the-art metering technology.
