Retail services

What are customer advocates? Those who recommend you to others, prefer to buy from you over others, and stay with you. By increasing the number of customer advocates, retailers can improve the quality of their overall customer portfolio, thus optimizing key performance metrics and outperforming competitors.

IBM Retail Services offers business intelligence (BI), digital surveillance, digital merchandising, IBM Anyplace Kiosk, self-checkout, loss prevention, integrated multi-channel retailing, and a multitude of other solutions to help you gain the competitive advantage.

"Personal values count more than demographics for today's shoppers — and are that much harder to target." Fred Balboni Global Retail Leader

Retail business solutions

Deep industry expertise provides the foundation for solving the most complex business problems.

Business intelligence for retail TotalStore Integrated multi-channel retailing All retail solutions