Energy and utilities services

The relationship between utilities and consumers has been rather lopsided – utilities had the power, both literally and figuratively. But the confluence of climate change concerns, rising energy costs and technology advances leading to greater consumer involvement is now radically redefining that relationship.

The IBM Energy and Utilities Services offers deep energy and utilities industry expertise that provides the foundation for solving the most complex business problems for today's E&U issues – this includes corporate support services, utilities network revitalization and customer operations transformation to increase efficiency, optimize operations and improve productivity.

"Changing regulatory requirements. Aging workforce. Aging infrastructure. The utilities industry sits at a tipping point as market forces converge in a unique way. Transforming through new approaches, new methods, and new technologies represent a critical component of an overall solution." F. Michael Valocchi Global Energy and Utilities Leader