Follow the leaders: Scoring high on the supply chain maturity model – A Japanese perspective

IBM Business Consulting Services completed the 2005 Value Chain Survey which identifies current practices, captures significant trends and establishes operational performance benchmarks in five key areas of Supply Chain Management: New Product Development, Supply Chain Planning, Procurement, Logistics and Customer Fulfillment.

Top supply chains do have a common trait: the ability to respond quickly to shifts in demand with innovative products and services. To do this, they employ a variety of business strategies and models, coupled with leading management practices. And, they consistently measure their performance based on a handful of key indicators:

• Perfect order attainment
• Demand management accuracy
• Time to value
• Cash-to-cash cycle time
• Supply chain cost

These indicators of supply chain performance are the gauges used to monitor the efficiency of the business.

Leading companies have evolved and transformed their supply chains from static and isolated, to functional, focused operational excellence, to horizontal integration within the company, to external collaboration with partners, and eventually to on demand performance.

To read the full report, download the PDF file at the top of this page.