Podcast interview: Human Resource Business Transformation Outsourcing

Outsourcing HR activities is one approach that chief HR officers (CHROs) are considering to meet the demands of delivering both strategic and administrative excellence. CHROs are attracted to the idea of being able to deliver quality HR administration through a specialized partner, potentially at a lower cost, while focusing internal resources on more strategic efforts.

In this interview, George Pohle, global partner at the IBM Institute for Business Value and Eric Lesser, an associate partner at the IBM Institute for Business Value, discuss research around questions that organizations need to answer, and key decisions that need to be made during the early stages of what we call HR Business Transformation Outsourcing (HR BTO).

Listen to the podcast (or right click to download and save) (6,476KB)