Energize your supply chain network -- A European perspective

IBM Business Consulting Services conducted the 2004 IBM European supply chain survey in partnership with L'Usine Nouvelle magazine.

The 2004 IBM European supply chain survey identifies current practices, captures significant trends and establishes operational performance benchmarks in five key areas of supply chain management (SCM): new product development, supply chain planning, customer order management, procurement and logistics.

This major research project was performed to better understand where SCM is today in Europe and how it is evolving. This report places the research findings into an overall context and provides perspective on the continuing evolution of supply chain management principles.