Today, carriers face a host of inescapable industry issues, as well as fundamental challenges inherent in their traditional business models. Above all, wireline carriers must simultaneously address the dual challenges of building Internet protocol (IP) and digital media network services and platforms for top-line growth in the face of competitive substitution -- while managing the costs of legacy parallel networks, processes and IT systems. Wireline carriers face substitution from wireless cellular and broadband, cable companies and IP. In a dynamic, cannibalistic market, they must find ways to address these challenges, while responding to external market pressures and transforming their legacy business models. To succeed in a market increasingly characterized by the need to provide services on demand, wireline carriers must improve their market responsiveness, flexibility and operating efficiency, thereby achieving the dual objectives of top-line growth and overall cost base reduction. To read the complete study, download the PDF file at the top of this page. |
