Podcast Interview: The changing face of communication
Interview with Chris Pearson, global telecom industry leader of IBM Global Business Services and an expert in strategic issues facing the telecommunication industry
People are communicating more things to more people than ever before, and not just by phone anymore. Internet-enabled communication models are gaining audience, attention and market share at the expense of traditional telecommunication providers (Telcos). Can Telcos fight back and find new growth opportunities in this rapidly changing ecosystem? The challenge is not just in understanding the technology, but also the unfolding fundamental shifts in human communication behavior.
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