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Healthcare 2015 and care delivery: Delivery models refined, competencies defined

As the healthcare industry faces many challenges to the status quo worldwide, we envision the need for proactive, collaborative, systemic responses that will help providers to transform their existing service delivery models and to develop five essential competencies.
IBM Institute for Business Value study
Last updated: 01 Jul 2008
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Summary

Healthcare providers can work collaboratively to achieve new milestones in defining, measuring and delivering value, activating responsible citizens and developing new models for promoting health and delivering care, even within growing resource constraints and other challenges. This is important more than ever before as the paths of healthcare systems in many countries are increasingly unsustainable. Moreover, we envision this will lead to a variety of strategic decisions affecting service delivery models and underlying competencies. These decisions could impact the organization’s leadership, culture, business models, organizational structures, skills, processes and technologies.


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About the author
iEd Mounib
Ed Mounib is a Senior Consultant in the IBM Institute for Business Value.
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