Podcast Interview: Keep them flying: Find your Winning Position in the MRO Game
Al Henderson, a consultant with IBM's Institute for Business Value, talks with Ralph Carpenter, supply chain expert and one of the leaders in IBM’s aerospace and defense worldwide consulting team.
Maintenance, repair and overhaul (MRO) services play an invaluable role in assuring that commercial airliners remain safe, durable and profitable. As new companies enter the aircraft maintenance business and others change or expand their value propositions, MRO providers will be compelled to become more collaborative, more open – and more competitive. To position themselves for the future, these organizations must be prepared to take on new roles and heighten their value by working more closely with others.
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