IBM Institute for Business Value study
Last updated: 24 Mar 2007
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Retail banks can't assume that the growth and returns of the recent past will continue. Amid a throng of banking competitors – including new market entrants, forward-thinking incumbents and non-banks – banks need to differentiate themselves in ways that are not easily duplicated. Kim Hedley of IBM's Institute for Business Value talks with John White, America's Banking Lead of the Institute for Business Value about a recent study of banks.
 Listen to the podcast (or right click to download and save) (8824000KB)
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| About this podcast section: |
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Hosted by: | | Kim Hedley of IBM’s Institute for Business Value | Guest: | | John White, America’s Banking Lead of the Institute for Business Value. | Length: | | 9 mins, 24 secs |
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