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Support for a Variety of UTM Platforms

As part of its multi-vendor approach to outsourcing, IBM’s UTM Service supports unified threat management appliances from the following vendors:

• IBM Internet Security Systems
• Checkpoint Software Technologies, Ltd
• Cisco Systems
• Juniper Networks (Formerly Netscreen)
• FortiNet

Comprehensive Protection Capabilities

• Anti-spam e-mail filters to protect against spam, phishing and identity theft attempts.
• Anti-virus capabilities to prevent the spread of viruses and spyware.
• Integrated Web filtering to help enforce policy compliance, reduce the risk of litigation and improve worker productivity.
• Virtual Private Network (VPN) capabilities, including Secure Sockets Layer (SSL) VPNs designed to connect offices, enable remote workers and reduce connectivity expenses.
• Industry-leading IPS technology to block worms, attackers and other blended threats.

Not all service features and options are available with all UTM platforms. Some options may require setup and/or licensing fees in addition to monthly UTM Service fees.

Expert Implementation and Management

Outsourcing security management to IBM ISS experts can help eliminate the steep learning curve associated with new protection technologies like UTM. With UTM Service from IBM ISS, organizations can focus internal resources on core business initiatives and hopefully avoid unscheduled network downtime often resulting from improperly configured systems. In the event of a security problem, highly-trained IBM ISS security analysts leverage in-depth product knowledge and security procedures to quickly and efficiently remediate issues.

Customizable Reporting

UTM Service customers can enjoy increased visibility of network attacks and misuse in addition to security intelligence provided by the IBM ISS X-Force® research and development team. With a variety of prepared and customizable reports available from the Virtual-SOC, security administrators can generate activity reports for frontline operators, or high-level graphical summaries that help articulate return on investment for security initiatives.

Vulnerability Management

The UTM Service from IBM ISS leverages vulnerability management capabilities to scan managed UTM devices for vulnerabilities on a monthly basis. The continuous scans—viewable from the Virtual SOC—provide first-hand knowledge of risk exposures, and outline corrective responses.

Performance-based Service Level Agreements (SLAs)

IBM Internet Security Systems offers Service Level Agreements with a high standard for responsiveness, availability and protection. UTM Service SLAs include availability monitoring and policy changes as well as add-ons such as incident monitoring.

Virtual-Security Operations Center (Virtual-SOC)

The ISS Virtual-SOC is the engine enabling ISS Managed Security Services and the delivery of Protection on Demand services. The Virtual-SOC combines the capabilities of five global Security Operations Centers (SOCs), advanced analysis and correlation, artificial intelligence, industry-leading security expertise, and a high impact Web-based management portal in a single unified system. The Virtual-SOC has been designed to reduce the complexity and burden of manual data analysis and improve the accuracy of security event identification, incident escalation and remediation. The result is a state-of-the-art expert system that allows organizations to optimize resources, reduce the complexity of managing security, enforce security policy and improve the overall security posture.

For More Information

For more information about the IBM Unified Threat Management Service and other IBM Managed Security Services that afford protection on demand, please visit www.ibm.com/services/us/iss.

Copyright (c) 2007 by IBM Corporation

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