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Emergency Response Services: Key service components

Explore the features of our Emergency response service
Key service components
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  • Designed for Immediate Incident Management and Attack Response. Our emergency response team responds 24/7/365 to stop attacks in progress, minimizing effect of an information security breach. Security experts follow a thorough incident response methodology, including:
  1. Analysis and intelligence gathering
  2. Containment
  3. Eradication
  4. Recovery
  5. Prevention
  • Computer Forensic Analysis, Discovery & Litigation Services. Our expert consultants are available to help support criminal, civil, and administrative matters resulting from an information security breach. These efforts include assisting your organization with forensic examination of digital evidence & media in:
  1. Employee/insider investigations
  2. Pre-discovery consulting
  3. Electronic evidence discovery
  4. Expert witness support
  • Incident preparedness planning. Emergency response experts can help you prepare a customized emergency response and business continuity plan so that your organization is prepared for action in the event of an attack. Your customized plan will help you stop attacks quickly, limit their impact, recover lost data, as well as properly protect and analyze the forensic evidence.
  • Expert consultants. IBM consultants are all former law enforcement, military and academic experts in the examination and investigation of digital forensics. As part of the X-Force security intelligence organization, the emergency response team delivers one of the leading services by combining X-Force security research with real-world incident response experience.

Related reports & papers

Datasheet for IBM Emergency Response Service
Overview of IBM Professional Security Services
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