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Case study Company name: Bharti Airtel Ltd.
Bharti Airtel, a leading Indian telecommunications provider, fundamentally transformed its business, optimizing IT, streamlining processes and preparing for growth, by adopting a far-reaching solution. |
Business need Bharti Airtel needed to transform its IT with a superior architecture that can scale with the customer growth and keep up with USPs business demands and also enable business transformation. |
Key challenges A rapidly expanding telecom market in India fueled exponential growth in the subscriber base of Bharti Airtel, the country's largest mobile service provider. But business processes that were not yet fully integrated and a complex IT infrastructure building that could scale at speed meant that Bharti Airtel had to employ substantial energies away from its core business of integrated telecom services. |
Solution IBM Business Consulting Services Bharti Airtel is working with IBM to transform its IT systems, key business processes and establishing an enterprise integration platform at a business linked financial model. IBM Business Consulting Services, IBM Global Services -- Application Management Services, Worldwide Strategic Outsourcing and Integrated Technology Services are building the well-defined proven solution based on the IBM SPDE architecture and IBM WebSphere Business Integration for Telecommunications software to deliver the value. |
Results With this comprehensive solution, Bharti Airtel now has superior architecture for scale and speed, IT deliverables based on a service level agreement and the agility to respond to market forces. |
Customer information | Bharti Airtel Ltd. | | Bharti Airtel is a leading provider of telecommunications services in India, with more than eight million mobile customers under Bharti Cellular and 657,000 fixed-line customers under Bharti Infotel. |
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