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National Grid Transco: End-to-end procurement solution powers energy giant

National Grid Transco (NG Transco), a recently merged utility company, leveraged several branches of IBM Global Services to implement a single enterprisewide procurement system.
Case study
Company name: National Grid Transco (NG Transco)
Last updated: 08 Mar 2004

National Grid Transco (NG Transco), a recently merged utility company, leveraged several branches of IBM Global Services to implement a single enterprisewide procurement system.
Business need
Key challenges
Solution
Results
Customer information
Related reports & papers
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Business need

Recently merged energy giant NG Transco faced rising procurement costs and lack of visibility to corporate spend resulting from disparate and inefficient legacy processes.

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Key challenges

The company needed a single, integrated corporate procurement process to provide consistency in contract spending. It also needed companywide visibility to develop new procurement initiatives while preventing off-contract buying.

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Solution
IBM On Demand Business

IBM provided an end-to-end hosted Ariba procurement solution, with a flexible pay-as-you-go cost model allowing NG Transco to scale solution capacity, modules or number of users on demand. IBM Business Consulting Services configured the solution for the newly defined business processes.

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Results

The template-based standard contract structure increases process consistency and efficiency and improves supplier and customer relationships. NG Transco can scale solution capacity, modules and number of users on demand, and pays only for what it uses. Improved visibility to corporate spend and companywide procurement systems have reduced off-contract spending and lowered overall procurement costs through contract consolidation and improvement.

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Customer information
National Grid Transco (NG Transco)
Leading international energy delivery company National Grid Transco (NG Transco) is the result of a merger between National Grid and Lattice in April 2002. NG Transco is an international energy delivery business, whose principal activities are in the regulated electricity and gas industries. The company is one of the world's largest utilities with core skills lying in the management of large and complex energy delivery networks.
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