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Case study Company name: WGKK Wiener Gebietskrankenkasse
Austrian healthcare provider, WGKK, saves millions of euros and removes its constraints to growth through a transparent migration from end-of-life technology, with an engagement led by IBM Global Business Services. |

 Business need | WGKK had a large application backlog but could not find the skills to support and enhance its costly end-of-life proprietary Unisys technologies. Maintenance costs were high and there was an urgent need for costly upgrades. It urgently needed to move its 1000+ applications to a modern expandable base but needed to accomplish the migration while protecting its application investment and with minimal disruption to its operation. |
 Solution | IBM Global Business Services designed the new system and carried out the application and data migration to pSeries servers running AIX and Oracle. IBM partnered with Keller & Partner, who provided expertise on program and data conversion (UNISYS know-how). This major conversion was completed in 18 months from project start, and the transition took less than 36 hours and was accomplished over one weekend with virtually no impact on the end-users. |
 Results With the new system, WGKK now had a system that was absolutely stable, and based on modern, generally available, expandable technology. Batch runtimes were cut to one fourth to one tenth of the original times, reducing the stress on overnight and week end timeframes. Transaction performance is dramatically improved. WGKK enjoyed immediate cost savings of approximately 6 million € by avoiding an expensive host upgrade and through a reduction in ongoing costs, including ongoing maintenance cost reductions of approximately 95%. With the move to a modern platform WGKK can now find the resources, human and technical, to allow it to move forward and address its application backlog. This gives it the ability to grow. |
 Customer information | WGKK Wiener Gebietskrankenkasse | | WGKK Wiener Gebietskrankenkasse (WGKK) is a government agency which collects social security contributions for all employees in the city of Vienna (about 1/5 of Austria's population). These payments cover both pension contributions and basic medical coverage. WGKK collects this money from the employers and forwards the part that belongs to "pension" to a special pension-insurance administration. With the remaining money, WGKK pays for basic medical and prescription coverage. In addition to the payment administration WGKK runs a hospital and some "health centers". |
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