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Case study Company name: OhioHealth
A major North American healthcare provider has the foresight to make sure its IT infrastructure supports far reaching business objectives. The result is improved patient care, increased access to crucial diagnostic information, and improved administrative functions for better managed growth. IBM Global Business Services provided the expertise to create an achievable IT roadmap to meet the healthcare provider's needs. |
Business need | OhioHealth wanted to advance healthcare delivery methods by giving physicians increased, integrated access to crucial patient data. At the same time, the group needed enhanced administration efficiency to improve budget ratios, increase market share, and manage growth. However, those business goals were not necessarily linked to its existing technology infrastructure and objectives. OhioHealth needed IBM's expertise to create a clear project plan and refine internal processes to optimize the advantages any new technology implementation would bring. |
Solution | IBM Global Business Services took a three-phase approach to ensuring OhioHealth had the optimal IT infrastructure to support its business objectives. The IBM team assessed the IT Infrastructure and Operational Processes, analyzed and formalized the IT Infrastructure Strategic Vision, and finally established an achievable IT Roadmap for a successful improvement plan. |
Results | IBM Global Business Services consultants identified necessary technology and infrastructure improvements and highlighted business processes issues. They also provided OhioHealth with a clear, achievable roadmap for IT upgrades that will keep implementation projects targeted, on schedule, and positioned for optimal results. |
Customer information | OhioHealth | | Based in the city of Columbus, OhioHealth operates healthcare facilities throughout more than half of the 88 counties in the state of Ohio. The healthcare organization maintains 7 acute-care hospitals and is affiliated with 6 other acute-care hospitals, providing more than 2,000 beds. In addition to its hospitals, Ohio Health maintains outpatient, long-term care, rehabilitation, diagnostic imaging, and women’s health and sleep centers. Through its HomeReach subsidiary, Ohio Health provides home healthcare and medical supply services. And its WorkHealth program provides services for worker's compensation care management and occupational rehabilitation. |
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