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Case study Company name: UK Ministry of Defence
The United Kingdom’s Ministry of Defence completes a complex bidding process for long term military base upgrades thanks to the guidance and expertise of IBM Global Business Services. |

 Business need | Aging British military bases were in need of a substantial refurbishment. The challenge for the Ministry of Defence was to set up and manage a low-risk, high quality commercial contract for an £8billion, 35 year construction and maintenance project to build, refurbish and manage accommodation and working facilities at six UK garrisons. The MoD needed a partner who could translate its strategic objectives of creating state-of-the-art facilities into a cost-effective, workable contract delivered with minimum risk and within the government's cost and time guidelines. |
 Solution | IBM Global Business Services worked with the MoD team to translate the project's technical requirements into a commercial proposition and used its knowledge of the construction and facilities management market to evaluate project bidders. IBM was crucial in developing a cost-effective approach to the project, designed the bidding and response analyzing process that was, within two months, able to provide a solid recommendation on the best bid submission. IBM then oversaw negotiations with the winning bidder. |
 Results IBM Global Business Services provided the MoD with an affordable and value-for-money project. MoD received a fast, thorough analysis of complex bids, and was given a win recommendation within a short two month span. With this project approach, MoD has mitigated risk and satisfied all parties from the MoD to commercial bidders and the funding financial institutions. |
 Customer testimonial | “IBM played a pivotal role in developing the commercial framework for the project, developing and implementing procurement strategies, handling negotiations with commercial consortia and finalizing contracts with the preferred bidder. It was a tribute to the clear and precise way in which IBM helped structure the bid documentation and evaluation processes, that we were able to announce the decision of preferred bidder within two months - a much shorter time period than would normally be expected for a project of this scale and complexity.” Mike Cooper, MoD's Project Manager, Allenby/Connaught |
 Customer information | UK Ministry of Defence | | The U.K. Ministry of Defence (MoD) is the U.K.'s government department responsible for defense activities. It has a worldwide reach through facilities all over the globe. The MoD develops and procures a wide range of defense-related systems and infrastructure. |
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