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Case study Company name: Pliant Corporation
A leading producer of film and flexible packaging products in the U.S. implements its RFID-based shrink-wrapping solution three months sooner than expected, thereby distinguishing itself among its competitors, when it engages IBM Global Business Services to implement a proof-of-concept for a supply chain management solution. |

 Business need Pliant envisioned embedding radio frequency identification tags and sensors into its industrial stretch wrapping products, to track shipments and enable customers to detect tampering. Pliant needed to demonstrate the effectiveness of its RFID offering to prospective clients in order to win its business. Pliant needed assistance in implementing a proof-of-concept (POC) for its offering, to gain the prospect's confidence and distinguish itself from its competition. |
 Solution Pliant engaged RFID consultants with IBM Global Business Services to run a solution definition workshop on RFID technology, provide Pliant with a complete RFID technology roadmap for the POC, and help Pliant prepare and validate the RFID equipment for the POC. Pliant used the RFID solution to track shipments between two manufacturing sites, using RFID portals and handheld devices at each site to provide real-time tracking and identification of potentially tampered products. |
 Results Pliant saved three months on the implementation of the RFID solution and now has a proven product concept that it can propose to the government and other prospective customers. The RFID solution distinguishes Pliant from competitors, none of whom are currently capable of providing a similar RFID solution, In addition, the embedded sensors/circuitry can signal users that a pallet needs to be inspected, improving security of the shipments. |
 Customer testimonial “We are very pleased with the implementation provided by IBM Global Services. In a timely manner, they implemented a system that provided us with a platform to develop and validate an embedded RFID technology into our stretch wrapping products -- which will protect our customers' clients and may ultimately save lives.” Bill Barlow, Product Development Engineer, Pliant Corporation |
 Customer information | Pliant Corporation | | Headquartered in Schaumburg, Illinois, Pliant Corporation is a leading producer of value-added film and flexible packaging products. |
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