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Case study Company name: New York City Police Department
The country’s largest police department recognized that to more effectively solve and prevent crimes, it needed to provide information to key users—from precinct detectives to crime analysts to department leadership—more holistically, thus strengthening their ability to synthesize various bits of information into actionable intelligence. |
Business need The NYPD recognized that to more effectively solve and prevent crimes, it needed to provide information to key users-from precinct detectives to crime analysts to department leadership-more holistically, thus strengthening their ability to synthesize various bits of information into actionable intelligence. A key lesson of 9/11, that having pieces of the puzzle, unassembled, isn't enough, provided a key foundation of this understanding. |
Solution To frame and execute its transformation strategy, NYPD engaged IBM Global Business Services. The solution, known as the Crime Information Warehouse (CIW), provides a single, easy-to-use point of access to data on virtually all crimes committed in NY's five boroughs. The CIW solution provides the information foundation for the NYPD's state-of-the-art Real Time Crime Center. Using business intelligence software from IBM Business Partner, Cognos, along with GIS mapping and visualization tools, officers and analysts in the center can detect crime patterns as they are forming, enabling precinct commanders to take proactive measures to keep ahead of these trends-and head off spikes in criminal activity. |
Results Since implementing this service, NYPD has found that the new technology has enabled: • Support for more proactive policing tactics by virtue of an ability to see crime trends as they are happening • Faster and higher rate of case-closing through more efficient gathering and analysis of crime-related data • Reports that could take weeks or months are now available instantly |
Customer testimonial “The NYPD's innovative policing strategies depend on our ability to gather, share and act on information. IBM—its people, partners and technology—have helped us redefine how information can be used to fight crime.”
James Onalfo, Chief Architect and CIO, NYPD |
Customer information | New York City Police Department | | The New York City Police Department (NYPD), the largest police department in the United States, has primary responsibility for law enforcement and investigation within the five boroughs of New York City. The NYPD has approximately 37,000 sworn officers. |
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