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Case study Company name: Nortel
IBM and Nortel have formed an alliance, called the Joint Development Center (JDC), to promote collaborative innovation between the companies and to aid carriers in meeting the opportunities and challenges of next-generation services. |

 Business need In today's mature communications market, continuous innovation and speed to market are more important than ever. Service providers need to ready themselves for the next-generation of services - and tighter competition. To do so, service providers need flexibility and intelligence in their next-generation networks. Given the depth and breadth of technology, process and transformational expertise required to make this vision a reality, no single technology vendor can pull it off alone. |
 Solution The combined capabilities of IBM and Nortel constitute nearly all of the technology components and expertise required to deliver next-generation solutions to the service provider community. The alliance is addressing IP Multimedia Services (IMS), the support of which is broadly seen as the defining characteristic of converged, next-gen networks. For consumers, IMS allows the convenience and simplicity of accessing any service from any kind of device wherever they are. |
 Results As a result of the IBM and Nortel alliance, Nortel is better able to speed product and service time-to-market. In addtion, the company has created a $1B revenue opportunity associated with jointly developed solutions. Improved solution performance is another acheivement gained due to a tighter integration between products. |
 Customer testimonial Working with IBM is a bold step forward in our efforts to transform our business by reaching an entirely new level of R&D collaboration while introducing products faster and serving a broad range of customers more rapidly." Mike Zafirovski, chief executive officer, Nortel |
 Customer information | Nortel | | Offering a variety of advanced support services and products, Nortel is a recognized leader in the communications industry. The organization specializes in end-to-end broadband, wireless broadband, Voice over Internet Protocol (VoIP) and multimedia services, applications and solutions. |
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