Streamline business processes: Case Study

National University of Singapore's new help desk solution leads to fewer calls, higher customer satisfaction

Sernam improves employee productivity and customer satisfaction with RFID tracking

Uniq streamlines supply chain operations with help of IBM

Bharti Airtel: End-to-end business transformation provides flexibility for rapid growth

Aventis Pharma implements integrated operational and analytical CRM to improve sales

Audi Hungaria Motor overtakes supply chain complexity through standardization and integration

Travel Planners and Quikbook check in new business with faster response times and increased security

National Grid Transco: End-to-end procurement solution powers energy giant

BMO Financial transforms banking operations with IBM’s Component Business Modeling

Bollhoff Otalu finds supply chain process transformation is key link to cash wins

BP fuels cost reduction, process improvement from Business Transformation Outsourcing

Canadian Pharmacists Association helps deliver better medicine through on demand drug and therapeutic information provision

German data services company enlists automation to reduce costs, improve customer service

Grohe drives supply chain excellence with improved service levels and lower distribution costs

IBM helps Panasonic implement a key Web site on tight deadline and under budget

Improved information management takes a bite out of crime

Nortel aligns with IBM to create innovative solutions for tomorrow’s market

PostFinance aligns IT to business growth strategy with enterprise Architecture study

Servicio Extremeño de Salud (SES) improves patient care with an integrated healthcare information management system

St. Louis creates coordinated response system to save more lives

Transformation project provides for proactive response to business demands