Strategy and change: Literature

To make employees more effective globally, IBM senior leaders focused on growing business via a consistent worldwide methodology, providing employees with enhanced global skills and experiences.

In a rapidly changing world, effective execution is likely to depend upon building relationships and anticipating and responding to change.

Blogging can be an effective communications tool and even replace e-mail as the center work activity.

Learning to accept criticism and tolerating different perspectives opens the door for better communication and greater opportunity for innovation.

Sometimes you innovate to create whole new markets and capabilities, and sometimes you just want to make an improvement - in many cases, such improvements come as a result of simplification.

Understanding the risks and taking a few simple steps can help you enhance security and avoid getting hacked, even as the IT environment becomes more complex.

Building a good personal network, by exercising good people skills, contact management and building social capital, is an essential key to successful innovation.

Management should focus on using measurement frameworks that show the hypothesized relationships between desired outcomes and the drivers (or leading indicators) of those outcomes; what's more, developing the right measures and using measurement data must be iterative and highly interactive.

Innovation leaders need to have all the attributes and skills of a good leader, but the extent of their success will depend acutely on how they handle their roles in respect to people, goals, politics, climate, challenges and character.

Reputation management: Building trust among virtual strangers

Five barriers to innovation: Key questions and answers

The Tangible Cultural Approach: A practical guide for change

Unlearn to innovate: Breaking patterns and getting rid of assumptions

More Serious Games: Recruitment, teaming and experience

In the IBM Global CEO Study, "Expanding the innovation horizon," it's clear that business models are the new horizon for innovation.

Unlike their counterparts in sales, most innovation teams tend to work in an atmosphere that resembles the world of the aristocratic amateur, with something approaching disdain for conflict.