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Global delivery services

Reduce your expenses, provide better value, and increase the productivity and efficiency of your existing infrastructure

Overview

Times have changed. Global integration is putting a strain on organizations to innovate faster to maintain the edge in the marketplace. How can your organization derive more value and achieve globalization? Take advantage of sophisticated centers of competency, establish a global delivery model with a full range of remote capabilities and high value industry expertise, build capabilities ahead of demand to drive growth, and reuse delivery assets managed by high-quality/low-cost offering delivery teams.

IBM's global delivery of business and IT services has gone far beyond application development sourced on a project basis. These days, the full range of remote capabilities, high-value industry expertise and process knowledge of IBM's sophisticated centers of competency are available to customers anywhere in the world.

Organizations are under intense pressure to reduce, or at least, contain costs, and years of downsizing have resulted in a shortage of skills and the need to improve service. Streamlining business processes and working practices is high on the agenda. IBM can help identify aspects of your business that can be performed more efficiently, freeing up financial resources to invest in initiatives that will yield the results you seek.

The reasons to team up with IBM for global delivery go beyond the cost savings:

  • Access to the world's largest experienced services skill pool, in 173 countries worldwide
  • Multisite solutions spanning multiple time zones, allowing your projects to “follow the sun” without a night shift
  • 24x7 testing and support for mission-critical applications and enabling infrastructure
  • Multisite solutions in different economic zones, helping mitigate political and economic uncertainty


Business Challenges

  • Close the gap between idea and implementation.
  • Decrease costs, increase the flexibility of service to the client, and provide better value.
  • Realize flexibility in addressing rapidly changing business conditions.
  • Apply proven methodologies and processes to help improve the overall quality of your products/services.
  • Invest in new strategic investments to help gain a competitive edge.
  • Make tactical workload adjustments in order to keep high-value employees focused on strategic initiatives.
  • Increase the productivity and efficiency of your existing infrastructure.


Why IBM?

Get the full IBM advantage—our extensive, sophisticated network means working with a partner who has true global reach. With delivery centers worldwide, we can provide a vast pool of specialized talent, assets and tools, knowledge of best practices and proven, mature processes. IBM provides predictable and assured delivery of business benefits. This is due to the unrivalled ability to deliver complex projects; our depths of technical knowledge; our implementation, support and project management capabilities; and our deep expertise with global development, deployment and support engagements.

IBM’s local presence in all the world’s major markets, including India, China, Central/Eastern Europe, and Brazil, gives clients a unique mix of local business, industry and market knowledge backed by global scale. Our service delivery centers work closely with world class competency centers including: eight research labs, our Global Business Solutions Center, our Global Delivery Research and Development organization, and our 50 IBM Software Labs located strategically across the world.

 

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