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 A  B  C  D  E  F  G  H  I  J  K  L  M  N  O  P  Q  R  S  T  U  V  W  X  Y  Z

 A
Accelerated Solution Delivery Services - Agile
Accounts payable processes
Acquisition and asset services
Acquisition services
Activity compliance monitoring and reporting
Alliance - Dassault Systemes
Alliance - i2
Alliance - Oracle
Alliance - SAP
Alliance - Siebel Systems
Annuity based data migration services
Application Decomposition and Infrastructure Mapping Services
Application hosting - SAP
Application hosting – Lotus Notes
Application hosting – Oracle
Application hosting – PeopleSoft
Application management - Lotus Notes
Application management - Oracle
Application management - SAP
Application management – PeopleSoft
Application management advisory services
Application management resource services
Application security assessment
Application Services for Oracle
Application Services for PeopleSoft
Application Services for SAP
Application upgrade - Oracle
Application upgrade - PeopleSoft
Application upgrade and deployment - SAP
Applications management support
Applications service center
Asset inventory services
Asset management integration services
Asset recovery solutions
ATM - End-to-end ATM solutions from IBM and Wincor Nixdorf
Automated test facility

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 B
Bill payment kiosks
BPM Healthcheck
Business continuity program assessment
Business impact analysis
Business of IT dashboard
Business of IT executive workshop
Business process dashboard and scorecard design and implementation
Business process governance
Business process modeling and simulation
Business process optimization
Business Process Services for banking
Business Process Services for health insurers
Business resilience
BusinessTone®

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 C
California Senate Bill No. 1386
Call center outsourcing
Centralized Backup and Restore Solution
Command and control center solution
Complex supply chain optimization
Composite Business Services
Connectivity and reuse
Contact center optimization
Contingency planning assessment
Converged communications services - IP contact center
Converged communications services - IP telephony and managed IP telephony
Converged communications services - network convergence
Converged communications services - real-time collaboration
Converged communications services - unified messaging and managed unified messaging
Converged communications services - video communications - desktop video
Converged communications services - video communications - telepresence and managed telepresence
Converged communications services for Lotus Sametime Unified Telephony
Crime Analytics
CRM (Customer Relationship Management) - PeopleSoft
CRM (Customer Relationship Management) - SAP
Custom application services

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 D
Data Center - Planning, Design, and Construction Services
Data center energy efficiency assessment
Data Center Services
Data center solutions
Data Center Strategy
Data continuity architecture design
Data management and data warehouse
Deployment and migration services
Design consulting
Digital Guardian software from Verdasys
Digital video surveillance
Disaster recoverability assessment

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 E
Email management express
Emergency Response Services
Employee productivity management
End-to-End Enterprise Transformation
End-to-end value stream for an organization’s quality initiatives
Endpoint data protection
Enterprise content protection
Enterprise single sign-on services
Equipment Modification (EMOD)
ERP (Enterprise Resource Planning) - Oracle
ERP (Enterprise Resource Planning) - SAP
Event management and monitoring
Express Fabrication and Assembly Solution, a qualified SAP® All-in-One solution
Express Life Sciences Solution, a qualified SAP® All-in-One solution
Express managed e-mail security
Express Managed Hosting - performance services, Akamai content and application distribution
Express managed multi-function security bundle
Express managed protection services for server
Express managed Web security
Express multi-function security bundle
Express PCI assessments
Express penetration testing services
Express Remote Managed Infrastructure Services (ERMIS)
Express Services for Inventory Management
Express Spend Management Solution
Express Supply Chain Diagnostics Solution
Express Supply Chain Solution, a qualified SAP® All-in-One solution
Express Wholesale Distribution Solution for SAP
External Network Vulnerability Scanning

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 F
Facilities Cabling Services – fiber transport system
Fastlane methodology
Fastprotect online
Federal Information Security Management Act (FISMA) Compliance
Fidelis Security Systems appliances and support
Food and Beverage Express Services, a Qualified SAP® All-in-One Solution

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 G
Global Expense Reporting Solutions
Global Services Customer Solution Center Network
Gramm-Leach-Bliley Act compliance solution
Grid and Grow Express Implementation

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 H
Hard drive retention option
Hardware Maintenance Services – maintenance for non-IBM products – managed maintenance services for non-IBM logo Brocade products
Hardware Maintenance Services — maintenance for non-IBM products
Hardware Maintenance Services for IBM self-checkout systems
Hardware Maintenance Services for non-IBM Storage Products
Hardware Maintenance Services for Retail and Point-of-Sale Products
Hardware Maintenance Services-maintenance enhancements-microcode support
Health Insurance Portability and Accountability Act (HIPAA) compliance solution
Healthcare and Life Sciences Grid Medical Archive Solution
High Availability Services - for resilient infrastructure
High Availability Services for AS/400
High density computing data center readiness assessment
Homeland Security
Human resource administration

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 I
IBM - Neighborhood America Public Comment Service
IBM Component Business Modeling Services (SM)
IBM Consultants put Web 2.0 to Work for You
IBM Implementation Services for storage software – IBM System Storage Productivity Center (SSPC) basic integration
IBM Implementation Services for System z - IT process automation
IBM Information Lifecycle Management Services – assessment, planning, design and implementation
IBM IT Facilities Assessment, Design and Construction Services – enterprise modular data center
IBM IT Facilities Consolidation and Relocation Services – data center consolidation and relocation
IBM Migration Services for System i and LPAR
IBM Output Management Services (OMS) for On Demand Workplace
IBM Strategy and Change Services for Cloud Adoption
IBM Strategy and Change Services for Cloud Providers
Identity assessment and strategy
Implementation Services - enterprise integration services for Microsoft technologies
Implementation Services - for IBM TotalStorage FAStT
Implementation Services - for iSeries security
Implementation Services - for LTO tape library
Implementation Services - for Tivoli Storage Resource Manager
Implementation Services for disk systems – IBM System Storage DR550
Implementation Services for disk systems – IBM XIV Storage System
Implementation Services for Exchange email archiving
Implementation Services for GDPS (Geographically Dispersed Parallel Sysplex)
Implementation Services for GDPS/Global Mirror
Implementation Services for Geographically Dispersed Open Clusters
Implementation Services for IBM TotalStorage SAN Volume Controller
Implementation Services for iSeries clustering and independent auxiliary storage pools
Implementation Services for Linux
Implementation Services for Linux – High Availability Clusters
Implementation Services for Linux – OS hardening
Implementation Services for Linux Distributions
Implementation Services for Linux High Performance Computing Clusters
Implementation Services for Linux Server Consolidation
Implementation Services for Network Attached Storage systems - IBM System Storage N3000
Implementation Services for Parallel Sysplex Middleware
Implementation Services for Parallel Sysplex Middleware – CICS enablement
Implementation Services for Parallel Sysplex Middleware – DB2 data sharing
Implementation Services for Parallel Sysplex Middleware – WebSphere Application Server enablement
Implementation Services for Power – PowerVM
Implementation Services for Power Systems
Implementation Services for Power Systems - AIX V6.1
Implementation Services for Power Systems - BladeCenter POWER blades
Implementation Services for Power Systems – AIX Enterprise Edition
Implementation Services for Power Systems – virtual I/O server
Implementation services for SAN fabric components
Implementation Services for ServicePac for x86 BladeCenter or System x Servers
Implementation Services for Softek assets
Implementation Services for storage products—ServicePac offerings
Implementation Services for storage software – IBM FlashCopy SE
Implementation Services for storage software – SAN fabric components
Implementation Services for storage software – SAN Volume Controller – Global Mirror
Implementation Services for storage software – Tivoli Storage Manager
Implementation Services for storage software – Tivoli Storage Manager Extended Edition
Implementation Services for storage software – Tivoli Storage Manager for Advanced Copy Services
Implementation Services for storage software – Tivoli Storage Manager for Databases
Implementation Services for storage software – Tivoli Storage Manager for Mail
Implementation Services for storage software – Tivoli Storage Manager for Storage Area Networks
Implementation Services for System i – single sign-on
Implementation Services for System i and LPAR
Implementation Services for System p - AIX 5L
Implementation Services for System p – Advanced POWER Virtualization
Implementation Services for System p – HACMP
Implementation Services for System p – hardware installation
Implementation Services for System p and LPAR
Implementation services for system storage copy functions - global mirror
Implementation Services for System x - ServicePac for VMware Infrastructure proof of concept
Implementation Services for System x – ServicePac for IBM Director
Implementation Services for System x – ServicePac for VMware
Implementation Services for System z – CustomPac
Implementation Services for tape systems – tape encryption and key management
Implementation services for TotalStorage copy functions
Implementation Services for TotalStorage FAStT copy
Implementation services for TotalStorage productivity center - standard edition
Implementation Services for Virtual Tape Server advanced policy management
Implementation Services ServicePac for pre-assembled BladeCenter and System x
Incident Response Services
Information Lifecycle Management Services - Enterprise Archive
Information lifecycle management solution
Information Protection Services – remote data protection
Information Security Assessment
Information security framework
Infrastructure architecture and design for SOA
Infrastructure Healthcheck services supporting SOA
Infrastructure Optimization Services - IBM Smart Business Test Cloud
Infrastructure Resource Management
Infrastructure Resource Management Services - for mobile and wireless devices
Infrastructure strategy and planning
Infrastructure strategy and planning for SOA
Installation Services - for Wincor Nixdorf ATM installation
Installation Services - helps customers install Storage Area Networks (SANs)
Installation Services Enables WebSphere Payment Manager for AIX with WebSphere Commerce Suite
Installation Services Enables WebSphere Payment Manager for Windows NT with WebSphere Commerce Suite
Installation Services for Linux pSeries and xSeries clusters
Installation Services installs 3583 Ultrium Scalable Tape Library on Host Server or Storage Area Network
Internet Scanner
iSeries Brand Services Center
iSRVCE
IT consolidation
IT Cost Allocation
IT Cost and Value
IT Facilities Assessment, Design and Construction Services – high density zone
IT Facilities Assessment, Design and Construction Services – integrated rack solution for high density computing
IT Facilities Assessment, Design and Construction Services – portable modular data center
IT Facilities Assessment, Design and Construction Services – thermal analysis for high density computing
IT governance consulting
IT Lifecycle Management and Governance Services – service management implementation
IT Management Consulting Services – service management strategy and planning
IT resources - Lotus Notes
IT resources - Oracle
IT resources - PeopleSoft
IT resources - SAP
IT Systems Management Services for Security - integrated identity and access management

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 L
Learning solutions
Logistics
Logistics business transformation outsourcing

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 M
Managed and Monitored Firewall Service
Managed Hosting for midsize companies
Managed identity services
Managed Intrusion Prevention and Detection Service
Managed Maintenance Solution
Managed Maintenance Solutions (MMS) for Cisco Products
Managed Protection Services
Managed Resiliency Services – continuous availability
Managed Resiliency Services – continuous availability – managed continuity
Managed Storage Services
Managed technical support
Managing for Progress
Marketing investment optimization
Migration Services - consolidates file/print and Web serving workloads for Linux on System z
Migration Services - migrate and consolidate UNIX applications on Linux
Migration services - server consolidation for Microsoft environments
Migration Services for AS/400 - Data Migration
Migration Services for AS/400 System Transition
Migration Services for data for open systems attached to System Storage disk systems
Migration Services for Microsoft Exchange
Migration Services for Microsoft Windows Server 2008
Migration Services for Microsoft Windows Servers
Migration Services for Power Systems
Migration Services for Power Systems – AIX V6.1
Migration Services for System i
Migration Services for System p and LPAR
Migration Services for System z data
Mobile Enterprise Services for the BlackBerry® Enterprise Solution
Mobility and wireless services - digital communities
Mobility and wireless services - enterprise mobility
Mobility and wireless services - enterprise mobility for healthcare providers
Monitoring and support
MSS intelligence analyst
mySAP Business Suite Accelerator

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 N
Network integration and deployment for wireless handheld solutions
Network integration services for campus and local area networks
Network integration services for data center networks - private optical networking
Network integration services for data center networks – consolidation and virtualization
Network integration services for data center networks – data and storage network convergence
Network Integration Services for the Data Center Network
Network integration services for wide area networks - application and network performance optimization
Networking strategy and optimization services - enterprise network and communications strategy and planning
Networking strategy and optimization services - network application optimization
Networking strategy and optimization services - network application optimization for cloud computing
Networking strategy and optimization services - network infrastructure optimization
Networking strategy and optimization services – network infrastructure optimization for consolidation and virtualization
New implementation - Lotus Notes
New implementation - Oracle
New implementation - SAP
New module deployment - Oracle
New module deployment - PeopleSoft
Novus Management Complexity Factor (MCF)
Novus Storage Enterprise Resource Planner (SERP)

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 O
On-site problem determination option for selected IBM storage products
Onsite data protection
Operational Support Services for AS/400 Alert
Operational Support Services for eServer pSeries performance management
Operational Support Services for Performance Management eServer iSeries
Optimized airflow assessment for cabling
Order-to-cash process

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 P
PA-DSS Assessment
Package application services
PCI DSS Gap Assessment
PCI Remediation Assistance
PCI-DSS Annual Assessment
Penetration Testing
Penetration testing services
PGP Corporation encryption software and support
Plant Location International (PLI)
Portal infrastructure
Post-warranty Maintenance Agreement / ServicePac
Privacy strategy and implementation
Privacy workshop
Procurement
Procurement services
Product lifecycle management (PLM)
Protection Express
Proventia Desktop Endpoint Security
Proventia Endpoint Secure Control
Proventia Network Enterprise Scanner
Proventia Network IPS for Crossbeam
Proventia Network IPS GX3002
Proventia Network IPS GX4002
Proventia Network IPS GX4004
Proventia Network IPS GX5008
Proventia Network IPS GX5108
Proventia Network IPS GX5208
Proventia Network IPS GX6116
Proventia Network Mail Security System
Proventia Network Multi-Function Security (MFS)
Proventia Network Security Controller
Proventia server protection
Proventia Virtualized Network Security Platform
Proventia Web Application Security
Proventia Web Filter

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 R
Record-to-report processes
Recovery Express
Recovery options for multivendor technology
Recovery plan development
Recovery process and procedures design
Recovery strategy definition
Reduce costs - Lotus Notes
Reduce costs - Oracle
Reduce costs - PeopleSoft
Reduce costs - SAP
Remote data protection express
Remote Managed Infrastructure Services
Resilience plans and procedures development
Resilience plans and procedures validation
Resilient business and infrastructure assessment
Resilient Business and Infrastructure Solutions
Resilient program management
Risk and vulnerability assessment
Risk management optimization

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 S
Sarbanes-Oxley Accelerator
Sarbanes-Oxley Act compliance services
Sarbanes-Oxley solutions
SCADA Security Solutions
Scalable modular data center
Secure Support via USA Citizens option for selected IBM Software Support Services
Security Event & Log Management Service
Security for Applications on Demand
Security health check
Security policy definition
Security process assessment
Security process development
Security risk assessment
Security standards definition
Security workshop
Self enablement portal
Server checkup for OS performance and OS maintenance analysis
Server Optimization and Integration Services - Healthcheck services for System z
Server Optimization and Integration Services - IBM Implementation Services for Parallel Sysplex
Server Optimization and Integration Services - server consolidation
Server Optimization and Integration Services - server technology assessment for System p Healthcheck
Server Optimization and Integration Services - VMware server virtualization
Server Optimization and Integration Services – Microsoft Server Virtualization
Server Optimization and Integration Services – server consolidation efficiency study
Server Product Services for Linux - IBM Implementation Services for open source
Service management design
ServicePac for Remote Technical Support Services
ServicePac for Warranty and Maintenance Options
ServicePac server and storage implementation services from IBM
ServicePacs for Printers - InfoPrint Solutions Company
Site Enablement Services for Internet Data Centers
Site Planning Services
Site security assessment
SiteProtector Reporting Module
SiteProtector SecurityFusion Module
SiteProtector Third Party Module
Smart Business Desktop Cloud
Smart Business End User Support – service desk ticketing
Smart Business Storage Cloud
Smart surveillance solution
SOA application and services healthcheck
SOA business architecture and component business modeling
SOA business process management review
SOA governance
SOA governance lifecycle management
SOA maturity assessment
SOA model, assemble and deploy
SOA solution implementation planning
SOA solution management
SOA technical review
SOA vision and roadmap
Softek asset based services – data migration with EAV enablement
Softek Data Mobility Console for z/OS
Softek data replication software
Softek TDMF UNIX
Softek TDMF UNIX (IP)
Softek TDMF Windows (IP)
Softek TDMF z/OS
Softek zDMF
Software Services - for CustomPac for z/OS
Software Services for Virtual Tape Server peer-to-peer planning and implementation
Software Support Services - provides DB2 infrastructure and application enablement
Software Support Services - software maintenance for AIX operating systems
Software Support Services - SoftwareXcel basic edition for zSeries
Software Support Services – account advocate
Software Support Services – Alert for System p
Software Support Services – Alert for zSeries
Software Support Services – base software support for Support Line
Software Support Services – custom technical support
Software Support Services – Enhanced Technical Support
Software Support Services – for Wincor Nixdorf ATM cash services manager
Software Support Services – Resolve for zSeries
Software Support Services – software maintenance for iSeries
Software Support Services – SoftwareXcel enterprise edition for zSeries
Software Support Services for 3494 Automated Tape Library and Virtual Tape Server
Software Support Services for AS/400 legacy software
Software Support Services on-site technical assistant
Solution Support Services for Evolution Robotics Retail LaneHawk
Solution Support Services for integrated support
Solution Support Services for Virtual Client Solution – System x
Staff augmentation services
Storage Optimization and Integration Services - Network attached storage
Storage optimization and integration services - storage consolidation
Storage optimization and integration services - storage virtualization
Storage Optimization and Integration Services – IBM Novus Enterprise Standardization Program
Storage Optimization and Integration Services – storage architecture planning and design
Strategic cost management
Supply chain enterprise applications
Supply chain operations
Supply chain planning
Supply chain strategy
Support Line and Enhanced Technical Support for N Series
Support Line for System x startup support ServicePac
SurfAid Analytics
Systems Management Services - for infrastructure availability
Systems services

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 T
Talent management
Technology Assessment and Consulting Services for eServer iSeries performance evaluation
Technology Assessment and Consulting Services for eServer iSeries security evaluation
Telecom expense management services - consulting
Telecom expense management services for fixed communications
Telecom expense management services for mobile communications
Testing center of excellence
Total authentication solution
Total continuity program management
TotalStorage Digital Media - Digital Media Storage Services
TotalStore solution

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 U
Unified Threat Management (UTM) Service
Usability assessment of a user-interface design
Usability consulting
User provisioning services
User-interface design

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 V
Virtual Hosting - Virtual server services for xSeries, pSeries and iSeries systems
Virtual Security Operations Center (SOC)
Voice of the customer analytics (VOCA)
Vulnerability Management Service

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 W
Warranty Services and Maintenance Options
Web access management services
Web application server
Web infrastructure optimization and virtualization
Workforce analytics

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 X
X-Force Threat Analysis Service

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