http://www.ibm.com/gbs/ Audio interviews and thought leadership reports from the IBM Global Business Services team en-us Wed, 26 Aug 2009 12:00:00 EST Wed, 26 Aug 2009 12:00:00 EST http://www.ibm.com/i/common/ibm_podcast.jpg/ http://www.ibm.com/gbs 144 144 IBM Institute for Business Value IBM Institute for Business Value: Insights and Perspectives IBM Global Business Services presents an audio series for business executives featuring interviews and summaries of research performed by the institute's research team, in collaboration with industry experts, leading edge clients and our own field practitioners. ℗ & © 2005 IBM Corporation IBM insights@us.ibm.com http://www.ibm.com/services/us/index.wss/ibvstudy/gbs/a1031896 IBM Institute for Business Value Interview with Chris Pearson, Nick Gurney and Judith List http://www.ibm.com/services/us/gbs/bus/audio/consumer_survey_podcast.mp3 Friday, 22 Jan 2010 12:00:00 EST Friday, 22 Jan 2010 12:00:00 EST 00:14:50 http://www.ibm.com/services/us/index.wss/ibvstudy/gbs/a1031702 IBM Institute for Business Value Interview with Alan Baldwin Defense forces can improve coalition effectiveness by enhancing collaborative ways of working, sharing information and exploiting technology – as well as making long-term operational changes to ensure continuous improvement in collaboration performance. John Reiners from IBM’s Institute for Business Value talks with Alan Baldwin from the Global Defense team. http://www.ibm.com/services/us/gbs/bus/audio/bridging_the_collaboration_gap_final.mp3 Friday, 4 Sep 2009 12:00:00 EST Friday, 4 Sep 2009 12:00:00 EST 00:12:29 improving coalition collaboration, coalition operations, coalition collaboration, defense coalitions, building effective coalitions, improving coalition effectiveness, improving coalitions, military coalition operations, effective military coalitions, effective coalition operations, improving coalition operations http://www.ibm.com/services/us/index.wss/ibvstudy/gbs/a1031625 IBM Institute for Business Value Interview with John Reiners Cities around the world face common transport challenges – from increasing congestion, safety concerns and aging infrastructure to a lack of funding and increasing environmental impacts. Tammy Kulesa with IBM's Global Business Services Government Industry talks with John Reiners of IBM's Institute for Business Value. http://www.ibm.com/services/us/gbs/bus/audio/its_podcast-final.mp3 Tue, 01 Sep 2009 12:00:00 EST Tue, 01 Sep 2009 12:00:00 EST 00:13:54 intelligent transport, intelligent transport systems, intelligent transport solutions, transport challenges, smart cities, improving city transport, improving urban transport, urban transport, ITS, using ITS, effective ITS, urban congestion, city congestion, city traffic problems, traffic congestion, transport strategy, transport solutions, improving city mobility, improving urban mobility http://www.ibm.com/services/us/index.wss/ibvstudy/gbs/a1031615?re=podcast IBM Institute for Business Value Interview with John Reiners The time is right for governments to invest in identity management programs and though the level of political and public opposition may appear daunting, a practical approach to design and implementation can help overcome resistance. Tammy Kulesa, IBM Global Business Services Government Industry talks with John Reiners, IBM Institute for Business Value, lead researcher and author of the paper Resolving the Privacy Paradox: Practical Strategies for Government Identity Management Programs. http://www.ibm.com/services/us/gbs/bus/audio/privacy_paradox_podcast.mp3 Tuesday, 1 September 2009 12:00:00 EST 00:12:40 identity management, public sector, government, privacy paradox, security http://www.ibm.com/services/us/index.wss/ibvstudy/gbs/a1031579?re=podcast IBM Institute for Business Value Interview with Christian Bieck and David Notestein After the storm, the financial world is searching for a new order. While banking institutions are wondering where they will make money in the future, the insurance industry has always felt secure in its stability. Wyatt Urmey, Global Insurance Industry Marketing Manager talks Christian Bieck the Insurance Leader for the IBM Institute for Business Value as well as David Notestein who leads overall Financial Services sector for IBM Institute for Business Value. http://www.ibm.com/services/us/gbs/bus/audio/balancing_the_scales.mp3 Monday, 24 August 2009 12:00:00 EST 00:09:20 http://www.ibm.com/services/us/index.wss/ibvstudy/gbs/a1031605 IBM Institute for Business Value Interview with Susanne Dirks As cities wield increasing economic, political and technological power, they are gaining greater control over the quality of services they provide to their people and businesses. Instrumented and interconnected core systems are providing new levels of intelligence that allow for synergistic interaction and operation. Tamara Kulesa, Worldwide Marketing Manager for IBM Global Business Services for the Global Government Industry talks with Susanne Dirks, Manager of the IBM Institute for Business Values Global Center for Economic Development in Ireland. http://www.ibm.com/services/us/gbs/bus/audio/smarter-cities-final.mp3 Friday, 21 August 2009 12:00:00 EST 00:17:55 smarter cities, instrumented city, interconnected city, intelligent city,urbanization,water stress, system of systems, transportation systems, energy systems, communications system, sustainability, system of systems http://www.ibm.com/services/us/index.wss/ibvstudy/gbs/a1031342?re=podcast IBM Institute for Business Value Interview with Chris Pearson People are communicating more things to more people than ever before, and not just by phone anymore. Internet-enabled communication models are gaining audience, attention and market share at the expense of traditional telecommunication providers. Rob Van den Dam, the European telecom sector leader of the IBM Institute for Business Value talks with Chris Pearson, the global telecom industry leader of IBM Global Business Services and an expert in strategic issues facing the telecommunication industry. http://www.ibm.com/services/us/gbs/bus/audio/changing-face-of-communication-podcast.mp3 Monday, 1 Jun 2009 12:00:00 EST 00:15:56 social computing, Web 2.0, Telco, telecom, telecommunications, social networking, telephone, broadband, digital consumer, blogging, Internet, wiki, http://www.ibm.com/services/us/index.wss/ibvstudy/gbs/a1031217?re=podcast IBM Institute for Business Value Interview with Shannon Miller While many competitors will be focused solely on improving cash positions or drastically cutting expenses, solid retail industry performers can approach this new economic environment as an opportunity to grab market share, increase customer loyalty and distance themselves from the competition. http://www.ibm.com/services/us/gbs/bus/audio/shopper_advocacy_building_consumer_trust_in_the_eew_economy-completed.mp3 Tuesday, 31 Mar 2009 12:00:00 EST 00:09:12 retail, retailer, advocacy, new economic environment, quality, convenience, store experience, multichannel, assortment, price/promotion http://www.ibm.com/services/us/index.wss/ibvstudy/gbs/a1031097?re=podcast IBM Institute for Business Value Interview with Saul Berman With digital consumers increasingly in control of their media experience and advertisers shifting their spend to more interactive, measurable formats, content owners, media distributors and agencies must move beyond traditional advertising to combine granularity of targeting and measurement with cross-platform integration. http://www.ibm.com/services/us/gbs/bus/audio/beyond_advertising.mp3 Monday, 23 Mar 2009 12:00:00 EST 00:14:53 aircraft media and entertainment, beyond advertising, consumer-centricity, digital migration, agencies, content owners, media distributors, ROI, reach, granularity, cross-platform integration, mass marketing http://www.ibm.com/services/us/index.wss/ibvstudy/gbs/a1030947?re=podcast IBM Institute for Business Value Interview with Maureen Stancik Boyce Online retailing is the fastest-growing industry segment and many are finding success there, with sales expected to comprise 10 percent of total U.S. retail sales by 2011, up from 7 percent in 2007. Laura VanTine, a Managing Consultant with IBM Global Business Services talks with Maureen Stancik Boyce, PhD, an Associate Partner and the Distribution Sector Team Leader for the IBM Institute for Business Value. http://www.ibm.com/services/us/gbs/bus/audio/online_retailer_cpmpleted24-12-08.mp3 Monday, 2 Feb 2009 12:00:00 EST 00:11:19 customer focused enterprise, online retail, advocacy, advocate, antagonist, apathetic, customer relationship management, customer experience, convenience, Web shopping http://www.ibm.com/services/us/index.wss/ibvstudy/gbs/a1030863?re=podcast IBM Institute for Business Value Interview with Maureen Stancik Boyce In apparel retailing, a mature and intensely competitive market with increasingly diverse and well-informed customers, competitive differentiation is more important and more difficult to sustain than ever. Laura VanTine, a Managing Consultant with IBM Global Business Services talks with Maureen Stancik Boyce, PhD, an Associate Partner and the Distribution Sector Team Leader for the IBM Institute for Business Value. http://www.ibm.com/services/us/gbs/bus/audio/mall-based-specialty-apparel.mp3 Monday, 19 Jan 2009 12:00:00 EST 00:10:4 grocery industry, customer satisfaction, food retailers, supermarket, supercenter, warehouse club http://www.ibm.com/services/us/index.wss/ibvstudy/gbs/a1031095?re=podcast IBM Institute for Business Value Interview with Nikos Kourtis Geographical expansion, market shifts, tougher regulations, geopolitical uncertainties and more complex operating environments are intensified by a troubling shortage of much-needed skills. Penny Koppinger, a consultant with IBM’s Institute for Business Value talks with Nikos Kourtis, IBM’s Workforce Transformation Leader. http://www.ibm.com/services/us/gbs/bus/audio/podcast-c_p-dna-final.mp3 Friday, 20 Mar 2008 12:00:00 EST 00:14:42 chemicals and petroleum, human capital management, talent management, analytics, adaptive workforce, effective leadership http://www.ibm.com/services/us/index.wss/ibvstudy/gbs/a1029747?re=podcast IBM Institute for Business Value Interview with Ronan Lyons E-readiness is a measure of the quality of a country’s information and communications technology (ICT) infrastructure and the ability of its consumers, businesses and governments to use ICT to their benefit. When a country uses ICT to conduct more of their activities, its economy can become more transparent and efficient. The e-readiness rankings also allow governments to gauge the success of their ICT strategies against those of other countries, and provide companies wishing to invest overseas with an overview of the world’s most promising investment locations from the perspective of e-readiness. http://www.ibm.com/services/us/gbs/bus/audio/e-readiness-2008-overview-podcast.mp3 Thurday, 5 Jun 2008 12:00:00 EST 00:14:53 e-readiness, ereadiness-2008, economic-development, ibv-dublin, online-public-services, ict-infrastructure, international-rankings, e-government http://www.ibm.com/services/us/index.wss/ibvstudy/gbs/a1029412?re=podcast IBM Institute for Business Value Interview with Dirk Claessens Globalization is placing new demands on today's metals, mining and forest and paper companies -especially in running effective operations on a global scale and sustaining a strong, profitable business. Al Henderson, a consultant with IBM's Institute for Business Value talks with Dirk Claessens, a global leader for IBM's consulting team that works with clients in metals, mining and forest and paper. http://www.ibm.com/services/us/gbs/bus/audio/gie-for-metals-mining-and-forest-paper-companies.mp3 Wednesday, 19 Mar 2008 12:00:00 EST 00:10:31 Metals, Mining, Steel, Forest and paper companies, Paper mills, Steel mills, Manufacturing, Globally integrated enterprise, Market share grabbing, Value chain stretching, Niche player http://www.ibm.com/services/us/index.wss/ibvstudy/gbs/a1029374?re=podcast IBM Institute for Business Value Interview with Ralph Carpenter As new companies enter the aircraft maintenance business and others change or expand their value propositions, MRO providers will be compelled to become more collaborative, more open - and more competitive. Al Henderson, a consultant with IBM's Institute for Business Value, talks with Ralph Carpenter, supply chain expert and one of the leaders in IBM's aerospace and defense worldwide consulting team. http://www.ibm.com/services/us/gbs/bus/audio/mro-podcast.mp3 Friday, 7 Mar 2008 12:00:00 EST 00:14:53 aircraft MRO, airline MRO, spare parts providers, spare parts suppliers http://www.ibm.com/services/us/index.wss/ibvstudy/gbs/a1029272?re=podcast IBM Institute for Business Value Interview with Ronan Lyons The world is currently changing at an increasingly rapid pace, driven by six "megatrends": deepening globalization, large scale population trends, accelerating technological progress, the "Omni Consumer," the corporate social responsibility imperative and growing political uncertainty. Jim O'Keeffe media relations for IBM in Ireland talks with Ronan Lyons, Managing Consultant with IBM Global Center for Economic Development. http://www.ibm.com/services/us/gbs/bus/audio/megatrends-2020.mp3 Tuesday, 5 Feb 2008 12:00:00 EST 00:9:53 Megatrends, economic development, investment promotion, globalization, Omni Consumer, globally integrated enterprise, business model innovation http://www.ibm.com/services/us/index.wss/ibvstudy/gbs/a1029262?re=podcast IBM Institute for Business Value Interview with Tim Ringo The strain that global economic growth is placing on the supply of commodities and the environment has been well documented. But perhaps less well understood are the difficulties this expansion is causing today's organizations as they strive to make the best use of their most important assets: their workforces. Eric Lesser associate partner with IBM's Institute for Business Value talks with Tim Ringo, the global leader for IBM's Human Capital Management Practice. http://www.ibm.com/services/us/gbs/bus/audio/global-human-capital-study-2008.mp3 Tuesday, 5 Feb 2008 12:00:00 EST 00:9:37 human resource management, HR department, employee management, Chief Human Resources Officer, talent management, HR executive http://www.ibm.com/services/us/index.wss/ibvstudy/bcs/a1029159?re=podcast IBM Institute for Business Value Interview with Bill Fuessler By becoming an Integrated Finance Organization (IFO), CFOs can empower their organizations to perform better, respond quicker and reduce risk effects profoundly by mandating standards and providing enterprise Finance governance. Steve Rogers, Financial Management Lead at the IBM Institute for Business Value talks with Bill Fuessler, IBM Global Leader of Financial Management Consulting Services and an expert on the finance domain. http://www.ibm.com/services/us/gbs/bus/audio/ibm-podcast-cfo-study-2008.mp3 Thursday, 8 May 2008 12:00:00 EST 00:11:47 CFO, integrated financial organization, IFO, Finance, financial management, risk management, business performance, enterprise finance, global standards, alignment of Finance and business, providing the truth