http://www.ibm.com/gbs Get the business insights you need to transform your organization. en Copyright 2012 IBM Corporation Mon, 19 Nov 2012 01:30 EDT The Chief Procurement Officer can be a significant contributor to organizational value and a driving force behind gaining competitive advantage. http://www.ibm.com/services/us/gbs/thoughtleadership/chief-procurement-officer/ The time has come for an independent, systematic and unbiased process for auditing scientific claims to help increase consumer confidence in scientific outcomes, reduce risks and generate more value. http://www.ibm.com/services/us/gbs/thoughtleadership/system-biology-validation/ Big data has the potential to place communications services providers (CSPs) in a prime position to win the battle for customers and create new revenue streams. http://www.ibm.com/services/us/gbs/thoughtleadership/big-data-telecom/index.html Companies adopting a new IT model are seeing substantial benefits, ranging from more innovative and accelerated delivery, to dramatic reductions and shifts in IT spend. http://www.ibm.com/services/us/gbs/thoughtleadership/itparadigm/index.html Beginning with the CEOs’ perspective, we re-examine the collective findings of the 2012 CEO Study, 2011 CMO Study and 2011 CIO Study to better understand how these three C-suite members can better align their priorities and objectives. http://www.ibm.com/services/us/gbs/thoughtleadership/connectmore/index.html Despite recognizing the value of effective software development, most organizations in our recent study are not prepared to take advantage of today's technology trends to drive competitive advantage. http://www.ibm.com/services/us/gbs/thoughtleadership/softwareedge/index.html Although the telecommunications industry has facilitated the rapid adoption of social networking and social business on a global scale, the adoption of social media by communications service providers to engage with customers is still very low. http://www.ibm.com/services/us/gbs/thoughtleadership/telecomsocialbusiness/index.html While the store remains the cornerstone of the shopping experience, our survey of more than 26,000 customers reveals that today's empowered consumers are becoming increasingly comfortable purchasing through multiple retail channels http://www.ibm.com/services/us/gbs/thoughtleadership/transitioningshopper/index.html Insurers need to allow their customers broad access to information while keeping the special relationship with intermediaries alive. http://www.ibm.com/services/us/gbs/thoughtleadership/ibv-insurance-intermediaries.html Airline business models, platform-based business model, asset-light, regional carriers, low-cost carriers, full-service carriers, defensive business model, innovative business model, disruptive business model, Consolidation, cost of capital http://www.ibm.com/services/us/gbs/thoughtleadership/ibv-airline-business-models.html The 2012 IBM Global Student Study reveals a pool of talent with diverse capabilities, substantially prepared to help organizations lead through connections - and also exposes areas where students feel unprepared by their education. http://www.ibm.com/services/us/gbs/thoughtleadership/ibv-student-study.html A new IBM Institute for Business Value study reveals how organizations can use social approaches to create meaningful business value. http://www.ibm.com/services/us/gbs/thoughtleadership/ibv-social-business.html New competencies are needed for governments and agencies to be better positioned to improve public safety and a enable enhanced growth and vitality. http://www.ibm.com/services/us/gbs/thoughtleadership/ibv-smarter-public-safety.html Most organizations can profit from analyzing more data to identify which is useful and putting the right skills in place to gain a better understanding of the business, its customers and the marketplace. http://www.ibm.com/services/us/gbs/thoughtleadership/ibv-big-data-at-work.html Smarter water management is vital to protect the world’s most critical resource. http://www.ibm.com/services/us/gbs/thoughtleadership/government.html The foundational transformation that Marketing and IT are each experiencing offers fertile new ground for CMOs and CIOs to forge tight alliances that will enable them to better support their organizations' corporate initiatives. http://www.ibm.com/services/us/gbs/thoughtleadership/ibv-cmo-cio.html?ca=rss_bcs The telecommunications industry is beginning to see what Cloud really means to its future success. http://www.ibm.com/services/us/gbs/thoughtleadership/ibv-telecom-cloud.html?ca=rss_bcs For the busy executive, security is not an issue that can simply be delegated; it must be embraced as another important component of any plan for doing business in an increasingly complex and technology-driven world. http://www.ibm.com/services/us/gbs/thoughtleadership/ibv-it-security-trends.html?ca=rss_bcs The social approach to software delivery http://www.ibm.com/services/us/gbs/thoughtleadership/ibv-social-software-delivery.html To navigate today's changing marketplace, automakers can solve the retail puzzle by demonstrating excellence across four dimensions that can turn today's discerning customer into tomorrow's valued advocate. http://www.ibm.com/services/us/gbs/thoughtleadership/ibv-transforming-automotive-retail.html?ca=rss_bcs Companies with leading risk management practices are looking forward, applying "predictive intelligence" to proactively mitigate and manage complexity-fraught risks, while bringing significant value to their bottom line and their brand. http://www.ibm.com/services/us/gbs/thoughtleadership/ibv-predictive-risk-management.html?ca=rss_bcs Both traditional and new influencers must provide more consumer information in the coming years - using specific messages and tailored channels - to aid smooth smart meter and smart grid deployment and increase consumer engagement. http://www.ibm.com/services/us/gbs/thoughtleadership/ibv-knowledge-is-power.html?ca=rss_bcs Building analytics competency can help healthcare organizations harness "big data" to create actionable insights, set their future vision, improve outcomes and reduce time to value. http://www.ibm.com/services/us/gbs/thoughtleadership/ibv-healthcare-analytics.html?ca=rss_bcs Can an organization, operating in today's increasingly networked world, choose to ignore the insights of employees, customers, business partners and expect to thrive? http://www.ibm.com/services/us/gbs/thoughtleadership/ibv-collective-intelligence.html?ca=rss_bcs To transform internal operations, customer relationships and industry value chains, organizations need to determine how best to employ cloud-enabled business models. http://www.ibm.com/services/us/gbs/thoughtleadership/ibv-power-of-cloud.html?ca=rss_bcs In today's tumultuous world, how well retailers and product brands build trust with both individuals and communities of consumers will determine whether they benefit from a base of loyal advocates or are left to fend with transient and fickle customers. http://www.ibm.com/services/us/gbs/thoughtleadership/ibv-empowered-consumer.html?ca=rss_bcs Senior executives need a deep understanding of vertical integration to translate corporate strategy at a local level and country leaders can benefit from coaching to sharpen strategy development and execution. The Global Enablement Team (GET) approach ultimately enables the enterprise to develop global talent and grow business through greater alignment with diverse national priorities. http://www.ibm.com/services/us/gbs/thoughtleadership/ibv-global-leaders.html?ca=rss_bcs For analytics-driven insights to trigger new actions across the organization, they must be closely linked to business strategy, easy for end users to understand, and embedded into organizational processes to enable action at the right time. http://www.ibm.com/services/us/gbs/thoughtleadership/ibv-analytics-boardroom.html?ca=rss_bcs Governments recognize the possibilities of opening up and many are already taking deliberate steps to move forward strategically. http://www.ibm.com/services/us/gbs/thoughtleadership/ibv-open-government.html?ca=rss_bcs Although the world seems poised for an electric vehicle (EV) rebirth, automakers need to nudge drivers to "plug in" by increasing education efforts, offering a uniquely "connected" driving experience, and embracing innovative business models and partnerships. http://www.ibm.com/services/us/gbs/thoughtleadership/ibv-electric-vehicle.html?ca=rss_bcs Many countries are benefitting from increasing inward investment levels, either from the sheer number of investment projects or jobs created by foreign investors. The driving force behind the growing investment has been an effort by companies to position themselves for the realities of a new global economy. http://www.ibm.com/services/us/gbs/thoughtleadership/ibv-global-location.html?ca=rss_bcs A growing divide is developing between those companies that, see the value of business analytics and are transforming themselves to take advantage of these newfound opportunities, and those that have yet to embrace them. http://www.ibm.com/services/us/gbs/thoughtleadership/ibv-analytics-widening-divide.html?ca=rss_bcs Despite a "customer first" focus, communications service providers (CSPs) have very few loyal customers - or advocates - according to results from the recent IBM global telecommunications consumer survey. http://www.ibm.com/services/us/gbs/thoughtleadership/ibv-telcoadvocacy.html?ca=rss_bcs Rising unemployment, languid economic growth and growing urbanization make the role of transport - and intelligent transport systems - more important than ever for cities. http://www.ibm.com/services/us/gbs/thoughtleadership/ibv-smarter-transport.html?ca=rss_bcs New technologies and business models offer the potential for online differentiation and the provision of value-added services and features for which travelers will pay a premium. http://www.ibm.com/services/us/gbs/thoughtleadership/ibv-travel2020.html?ca=rss_bcs To help organizations develop a customer analytics strategy designed to drive growth and increase customer satisfaction, we have identified four stages of organizational capabilities and associated customer analytics strategies. http://www.ibm.com/services/us/gbs/thoughtleadership/ibv-customer-analytics.html?ca=rss_bcs