http://www.ibm.com/gbs Get the business insights you need to transform your organization. en Copyright 2011 IBM Corporation Fri, 06 Apri 2012 01:30 EDT Companies with leading risk management practices are looking forward, applying “predictive intelligence” to proactively mitigate and manage complexity-fraught risks, while bringing significant value to their bottom line and their brand. http://www.ibm.com/services/us/gbs/thoughtleadership/ibv-predictive-risk-management.html Both traditional and new influencers must provide more consumer information in the coming years – using specific messages and tailored channels – to aid smooth smart meter and smart grid deployment and increase consumer engagement. http://www.ibm.com/services/us/gbs/thoughtleadership/ibv-knowledge-is-power.html Building analytics competency can help healthcare organizations harness "big data" to create actionable insights, set their future vision, improve outcomes and reduce time to value. http://www.ibm.com/services/us/gbs/thoughtleadership/ibv-healthcare-analytics.html Can an organization, operating in today’s increasingly networked world, choose to ignore the insights of employees, customers, business partners and expect to thrive? http://www.ibm.com/services/us/gbs/thoughtleadership/ibv-collective-intelligence.html To transform internal operations, customer relationships and industry value chains, organizations need to determine how best to employ cloud-enabled business models. http://www.ibm.com/services/us/gbs/thoughtleadership/ibv-power-of-cloud.html In today’s tumultuous world, how well retailers and product brands build trust with both individuals and communities of consumers will determine whether they benefit from a base of loyal advocates or are left to fend with transient and fickle customers. http://www.ibm.com/services/us/gbs/thoughtleadership/ibv-empowered-consumer.html?ca=rss_bcs Senior executives need a deep understanding of vertical integration to translate corporate strategy at a local level and country leaders can benefit from coaching to sharpen strategy development and execution. The Global Enablement Team (GET) approach ultimately enables the enterprise to develop global talent and grow business through greater alignment with diverse national priorities. http://www.ibm.com/services/us/gbs/thoughtleadership/ibv-global-leaders.html?ca=rss_bcs For analytics-driven insights to trigger new actions across the organization, they must be closely linked to business strategy, easy for end users to understand, and embedded into organizational processes to enable action at the right time. http://www.ibm.com/services/us/gbs/thoughtleadership/ibv-analytics-boardroom.html?ca=rss_bcs Governments recognize the possibilities of opening up and many are already taking deliberate steps to move forward strategically. http://www.ibm.com/services/us/gbs/thoughtleadership/ibv-open-government.html?ca=rss_bcs Although the world seems poised for an electric vehicle (EV) rebirth, automakers need to nudge drivers to “plug in” by increasing education efforts, offering a uniquely “connected” driving experience, and embracing innovative business models and partnerships. http://www.ibm.com/services/us/gbs/thoughtleadership/ibv-electric-vehicle.html?ca=rss_bcs Many countries are benefitting from increasing inward investment levels, either from the sheer number of investment projects or jobs created by foreign investors. The driving force behind the growing investment has been an effort by companies to position themselves for the realities of a new global economy. http://www.ibm.com/services/us/gbs/thoughtleadership/ibv-global-location.html?ca=rss_bcs A growing divide is developing between those companies that, see the value of business analytics and are transforming themselves to take advantage of these newfound opportunities, and those that have yet to embrace them. http://www.ibm.com/services/us/gbs/thoughtleadership/ibv-analytics-widening-divide.html?ca=rss_bcs Despite a "customer first" focus, communications service providers (CSPs) have very few loyal customers – or advocates – according to results from the recent IBM global telecommunications consumer survey. http://www.ibm.com/services/us/gbs/thoughtleadership/ibv-telcoadvocacy.html?ca=rss_bcs Rising unemployment, languid economic growth and growing urbanization make the role of transport – and intelligent transport systems – more important than ever for cities. http://www.ibm.com/services/us/gbs/thoughtleadership/ibv-smarter-transport.html?ca=rss_bcs New technologies and business models offer the potential for online differentiation and the provision of value-added services and features for which travelers will pay a premium. http://www.ibm.com/services/us/gbs/thoughtleadership/ibv-travel2020.html?ca=rss_bcs To help organizations develop a customer analytics strategy designed to drive growth and increase customer satisfaction, we have identified four stages of organizational capabilities and associated customer analytics strategies. http://www.ibm.com/services/us/gbs/thoughtleadership/ibv-customer-analytics.html?ca=rss_bcs Managing the increasing complexity inherent in today’s environment requires leaders who will work to unlock, uncover and unleash the collective creative capabilities of their organizations. In today’s increasingly complex and interconnected world, risks are real and increasing exponentially. Security is now more than a purely technical issue and each member of the enterprise’s leadership owns a significant stake – and a powerful role – in securing the data and intellectual capital that flows through the organization. http://www.ibm.com/services/us/gbs/thoughtleadership/ibv-security-managing-threats.html?ca=rss_bcs Facing business model challenges and dramatic changes in the healthcare ecosystem, today’s life sciences must rethink how they engage with the other stakeholders in the healthcare ecosystem. http://www.ibm.com/services/us/gbs/thoughtleadership/ibv-lifesciences-fade-flourish.html?ca=rss_bcs Managing the increasing complexity inherent in today's environment requires leaders who will work to unlock, uncover and unleash the collective creative capabilities of their organizations. http://www.ibm.com/services/us/gbs/thoughtleadership/ibv-organizational-creativity.html?ca=rss_bcs Increasingly led by C-suite executives, a comprehensive sustainability program can serve as a key differentiator in the market, helping drive business performance and fuel top-line growth. http://www.ibm.com/services/us/gbs/thoughtleadership/ibv-performance-through-sustainability.html?ca=rss_bcs The first step toward creating a robust ERM program encompasses understanding the scope of risk management and nurturing collaboration and preparedness - making it a "team sport" across the enterprise. http://www.ibm.com/services/us/gbs/thoughtleadership/ibv-clouding-factors-erm.html?ca=rss_bcs In an age of increasing competition, hotels need to focus of personalization and standardization of services to meet the growing expectations of technology enabled consumers. http://www.ibm.com/services/us/gbs/thoughtleadership/ibv-hotel2020.html?ca=rss_bcs To satisfy the connected consumer's demands for a quality device experience, electronics companies need to expand their focus to include capabilities that foster collaboration, glean customer insight and enhance service operations. http://www.ibm.com/services/us/gbs/thoughtleadership/ibv-connected-electonics.html?ca=rss_bcs Digital transformation, customer value proposition, operating model, hyper-digitization, strategy and transformation, cross-channel integration. http://www.ibm.com/services/us/gbs/thoughtleadership/ibv-digital-transformation.html?ca=rss_bcs In this precursor to the IBM Global CMO study, the EIU and IBM Institute for Business Value examine how chief marketing officers are responding to the opportunities and challenges of today's connected world. http://www.ibm.com/services/us/gbs/thoughtleadership/ibv-cmo-prestudy.html?ca=rss_bcs Health device makers have a chance to capture a large, emerging market if they approach this opportunity with comprehensive, integrated solutions. http://www.ibm.com/services/us/gbs/thoughtleadership/ibv-connected-health-devices.html?ca=rss_bcs It's time for public sector organizations to embrace analytics to drive outcomes and demonstrate value. http://www.ibm.com/services/us/gbs/thoughtleadership/ibv-banking-analtyics-insight.html?ca=rss_bcs It's time for public sector organizations to embrace analytics to drive outcomes and demonstrate value. http://www.ibm.com/services/us/gbs/thoughtleadership/ibv-public-sector-analytics.html?ca=rss_bcs Social CRM – the integration of social media with customer relationship management (CRM) strategies – is the next frontier for organizations that want to optimize the power of social interactions to get closer to customers. http://www.ibm.com/services/us/gbs/thoughtleadership/ibv-social-crm-whitepaper.html?ca=rss_bcs Today's business climate requires companies to be dexterous and leverage information to optimize business performance. http://www.ibm.com/services/us/gbs/thoughtleadership/ibv-journey-to-new-value-integrator.html?ca=rss_bcs Customers today are more connected, vocal and demanding than ever before, and they want a personalized experience from retailers. http://www.ibm.com/services/us/gbs/thoughtleadership/ibv-capitalizing-on-the-smarter-consumer.html?ca=rss_bcs As airlines continue to deal with the challenges that have confronted them over the past decade, they must also now turn their attention to the dual threats of substitution and commoditization. http://www.ibm.com/services/us/gbs/thoughtleadership/ibv-airlines-subsitution-commoditization.html?ca=rss_bcs Insurance consumers now use multiple interaction points to research and buy insurance, making it a new challenge for the insurance industry to reach them effectively and profitably. http://www.ibm.com/services/us/gbs/thoughtleadership/ibv-gbs-insurance-interaction.html?ca=rss_bcs