Managed Services

Increase performance and availability while
lowering risk

We start with your needs and your objectives to help provide the right level of support and availability. And then we develop innovative solutions that enable you to reduce operating costs and minimize risks while taking advantage of leading-edge skills, tools and best practices.

IBM Managed Services can augment your capabilities where needed or manage all of your IT for you. It's your choice. You are in control. The IBM portfolio of Managed Services can help you improve availability, use your IT staff most efficiently and see a more rapid return on investment – usually in less than a year.

Explore our portfolio of managed services


Managed server services

Take advantage of a world-class infrastructure managed by IBM professionals, with a broad range of managed service options designed to meet your unique needs


End user support services

Self-help or one-on-one: our support services can help lower costs and improve productivity


SmartCloud resilience

Leverage the power of cloud optimize your resilience strategies


Managed security services

Protect your information assets 24x7 at a fraction of the cost of in-house security with Managed Security Services from IBM Security Services

Managed infrastructure services for private cloud

Managed infrastructure services for private cloud

End-to-end monitoring, support and management of private cloud environments


Managed storage services

Access storage capacity and other cost-effective solutions to increase your data availability and protect your critical information from accidental loss or destruction


Managed support services

A single-point of accountability to simplify your multi-vendor relationships


Integrated managed infrastructure services

Customizable managed services that help you administer your infrastructure more efficiently and improve availability


Smart business desktop

Leverage cloud computing for security-rich desktop virtualization


SmartCloud Enterprise+ on

Cloud management with the added value of choice and automation above and beyond provisioning of virtual machines


Managed resiliency services

Quick, effective disaster recovery, enabling you to better balance your IT staff workload and control expenses


Managed mobility

Manage smartphones, tablets and ruggedized devices across your global enterprise


Network infrastructure managed services

Helps reduce costs and improve network availability


Network connectivity managed services

Support higher performing and global wide area network connectivity


Communication & collaboration managed services

Enhance business collaboration with near end-to-end deployment, consolidation, monitoring and management services of unified communications

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The business value of managed services

Improve server availability and cut costs

Lower your risks


Managed services can help lower risks and costs.

Top ten criteria for selecting a managed services provider

How cloud and managed services can help IT deliver business value

Leveraging service delivery models