Managed Services

Increase performance and availability while
lowering risk

We start with your needs and your objectives to help provide the right level of support and availability—letting you sleep better at night knowing the worlds largest IT support organization is behind you.

IT managers today are under more pressure than ever to reduce the risks within their business and provide greater availability—anytime, anywhere, on virtually any device. Read more.

At the same time, IT budgets are under increased scrutiny as companies try to deliver more with less amid greater complexity. In order to build greater IT impact on business, forward-thinking leaders are partnering to take advantage of operational efficiencies, reduced complexity, and leading edge skills.

IBM's managed services start with your needs and your objectives to help provide the right level of support and availability. We offer an innovative solution that enables you to reduce operating costs and minimize risks while taking advantage of leading-edge skills, tools and best practices. Our portfolio of managed services help you to improve availability, use your IT staff most efficiently and see a more rapid return on investment (ROI)—usually in under a year.

IBM managed services can augment your capabilities where needed or manage all of your IT for you—your choice, your control. In the end, all that matters is performance and results: supporting IT performance and delivering the results your business requires.

Explore our portfolio of managed services

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Managed server services

Take advantage of a world-class infrastructure managed by IBM professionals, with a broad range of managed service options designed to meet your unique needs

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End user support services

Self-help or one-on-one: our support services can help lower costs and improve productivity

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SmartCloud resilience

Leverage the power of cloud optimize your resilience strategies

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Managed security services

Protect your information assets 24x7 at a fraction of the cost of in-house security with Managed Security Services from IBM Security Services

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Managed storage services

Access storage capacity and other cost-effective solutions to increase your data availability and protect your critical information from accidental loss or destruction

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Managed support services

A single-point of accountability to simplify your multi-vendor relationships

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Remote managed infrastructure services

Supporting efficient, cost-effective server management through a scalable delivery model

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Smart business desktop

Leverage cloud computing for security-rich desktop virtualization

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SmartCloud application services

Reinventing application development

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SmartCloud enterprise

IBM infrastructure as a service

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SmartCloud enterprise+ on ibm.com

Cloud management with the added value of choice and automation above and beyond provisioning of virtual machines

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Managed resiliency services

Quick, effective disaster recovery, enabling you to better balance your IT staff workload and control expenses

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Managed mobility

Manage smartphones, tablets and ruggedized devices across your global enterprise

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Network infrastructure managed services

Helps reduce costs and improve network availability

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Network connectivity managed services

Support higher performing and global wide area network connectivity

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Communication & collaboration managed services

Enhance business collaboration with near end-to-end deployment, consolidation, monitoring and management services of unified communications

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Lower your risks

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Managed services can help lower risks and costs.

Top ten criteria for selecting a managed services provider

How cloud and managed services can help IT deliver business value

Leveraging service delivery models