Converged communications services for Lotus Sametime Unified Telephony
Service Detail
A distributed workforce, along with disparate communications tools from multiple vendors, can make smooth collaboration a challenge for your organization. IBM Converged Communications Services for Lotus® Sametime® Unified Telephony can help you implement an integrated unified communications solution for a more cohesive, collaborative and responsive organization.
Highlights
- Designs and deploys a cost-efficient solution that helps integrate multiple vendor technologies .
- Enables investment protection in existing technologies
- Proven methodologies, integration experience and expertise to deliver an end-to-end solution
- Supports the IBM Lotus® Sametime® Unified Telephony product with availability beginning in July of 2009
Easing complexity to deliver a comprehensive solution
To meet increasing service level requirements, today's organizations need leading-edge communication tools to enable effective collaboration between mobile workers and a geographically distributed workforce. But the complexity of integrating communications systems from different vendors is a formidable challenge, and can cause delays in the processes that are vital to running your business. To reduce complexity, speed communications and lower costs, you need to implement a solution that helps integrate multiple vendor technologies so that your employees and partners can seamlessly connect, collaborate and more easily communicate, deliver better service and ensure faster responsiveness to customer demands.
IBM Converged Communications Services for Lotus® Sametime® Unified Telephony will assist clients in implementing a communications solution that enables users to connect to each other regardless of the private branch exchange (PBX) they are using. IBM will deliver the necessary strategy, assessment, architecture, design, integration and deployment services to leverage existing and disparate multivendor telephony systems with a single user interface–easing the implementation of a unified communications solution into a complex environment.
Service availability concurrent with the product availability of IBM Lotus® Sametime® Unified Telephony beginning in July of 2009.
