IBM Search within IBV
By industry
By technology
By business function
Special Interest
Latest report
Other reports by role
Leading insurers are investing more in customer-facing technologies, driving higher growth rates and a better customer experience.
Participation in platform business models opens the door to both cost savings and new revenue streams for insurers.
Leading insurance companies use data to earn customer trust, couple the human with the high tech, and share data wisely in the platform era.
By using AI to move prices closer to the market, insurers can gain faster insights into the variables, such as price elasticity.
State-of-the-art CX can build trust, boost engagement, and increase retention with customers.
To stay relevant, insurers should shift from reactive risk underwriting to proactive prevention aimed at better outcomes for customers and themselves.
Insurers have to redefine their relationship with data to meet evolving customer needs.
Embedded insurance can help insurers capitalize on 3 emerging business opportunities.
Environmentally minded organizations are set up for long-term success—and the time to act is now.
Insurance customers are starting to seek insurers who act as a “risk concierge.” Instead of just selling products, a risk concierge assesses and addresses customer risk holistically.
Cloud computing capabilities allow insurers to automate claims management, reduce costs, and empower employees to deliver a superior customer experience.
The Indian insurance market has enormous potential for growth if it can overcome its constraints and bureaucratic legacies.
Insurers are turning to artificial intelligence and cognitive computing to augment the capabilities of their business experts.
Learn how digital business platforms are disrupting and transforming the insurance industry, giving adopters a decisive competitive edge.
Email address
View the IBM Privacy Statement. You can opt out of these communications at any time via this Unsubscribe form, or via the footer of an IdeaWatch newsletter.