Amid a backdrop of rapid technological advances, the IT infrastructure conversation has matured, broadening from the solitary topic of technology to include the future of the business itself. As part of this, IT organizations must evolve and serve both as valued service providers and trusted advisors. Here in our second IT infrastructure report, we address their progress in this area, as well as the importance of collaboration among the IT function and other parts of an organization. Specifically, we examine how these groups can work together to capitalize on IT trends for competitive advantage and deliver the capabilities for business success today and well into the future.
In our first IT infrastructure report, “The IT infrastructure conversation,” we discussed the important role that infrastructure continues to play in an organization’s ability to compete in the marketplace. In this second report, we suggest three key focus areas for IT organizations as they seek to increase the value they provide to the business:
The IT Infrastructure Conversation
Continuing the conversation
About the authors
Manager in Growth Solutions Marketing, IBM Systems & Technology Group
Connect with Nate Dyer
Managing Consultant, IBM Institute for Business Value
Connect with Pamela Hurwitch
Research Director and North American Leader, IBM Institute for Business Value
Connect with Eric Lesser
Global Vice President for Growth Solutions, IBM Systems & Technology Group
Connect with Jacqueline Woods
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