Unparalleled operational excellence

Supply chain executives across industries have been developing digital strategies over the past several years. They are aggressively addressing integrated technologies, including the Internet of Things (IoT) on mobile, collaborative and cloud-based platforms. These executives are applying predictive analytics even more rapidly to all supply chain processes, including asset, inventory, fleet and energy management. They are further automating digital manufacturing, customer service and distribution with robotics and drones. And now, in this cognitive era, these digital operations are being enhanced even more – with artificial intelligence (AI). When combined with advanced automation, thinking and learning, supply chains can be trained to augment and enhance human decision making and bring about a new level of operational excellence.

Featured findings

financial outperformers.
cognitive computing.
AI and cognitive computing.

About the author

Karen Butner
Business Strategy and Analytics Digital Operations and IoT Leader,
IBM Institute for Business Value

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