Sharpening HR services with cognitive capabilities
Addressing complexity on behalf of employees is fast becoming the new work of human resources. This new priority is driven in large part by the growing need for a workforce that can readily adapt to an ever-evolving environment. Cognitive solutions can help HR professionals in their endeavors to create more efficient ways to interact with employees, provide easy access to insights from vast amounts of data, and deliver information tailored to the needs of the individual. Our recent research reveals key areas where cognitive capabilities can be leveraged in the new HR era.
About the authors
Dr. Chitra Dorai
IBM Fellow and VP, CTO of Cognitive Services
Dr. Sheri Feinzig
Dr. Nigel Guenole
Marketing Communications Consultant
Partner and Vice President, Talent and Engagement Global Leader
Vice President, Technology and Employee Experience
General Manager, IBM Analytics
Read related IBM executive reports
Designing employee experience
How a unifying approach can enhance engagement and productivity
Amplifying employee voice
How organizations can better connect to the pulse of the workforce
Unlock the people equation
Using workforce analytics to drive business results
Starting the workforce analytics journey
The first 100 days.
Download the IBV App
Access our latest thought leadership, including C-suite studies and industry insights. Maintain a library, receive regular updates. Explore enhanced content.
Sign up to receive monthly e-mail updates on recent papers from the IBM Institute for Business Value.
Powerful employee experiences enabled by cognitive computing, behavioral science, workforce analytics and design thinking.