Sharpening HR services with cognitive capabilities

Addressing complexity on behalf of employees is fast becoming the new work of human resources. This new priority is driven in large part by the growing need for a workforce that can readily adapt to an ever-evolving environment. Cognitive solutions can help HR professionals in their endeavors to create more efficient ways to interact with employees, provide easy access to insights from vast amounts of data, and deliver information tailored to the needs of the individual. Our recent research reveals key areas where cognitive capabilities can be leveraged in the new HR era.

Study highlights

66% of CEOs - believe cognitive computing can drive significant value in HR. - IBM

50% of HR executives recognize that cognitive computing has the power to transform key dimensions of HR. - IBM

54% of HR executives - believe that cognitive computing will affect key roles in the HR organization. - IBM

About the authors

Eric Bokelberg

Eric Bokelberg
Associate Partner

Dr. Chitra Dorai

Dr. Chitra Dorai
IBM Fellow and VP, CTO of Cognitive Services

Dr. Sheri Feinzig

Dr. Sheri Feinzig
Director

Dr. Nigel Guenole

Dr. Nigel Guenole
Executive Consultant

Eric Lesser

Eric Lesser
Research Director

Janet Mertens

Janet Mertens
Managing Consultant

Louise Raisbeck

Louise Raisbeck
Marketing Communications Consultant

Victor Reyes

Victor Reyes
Associate Partner

Susan Steele

Susan Steele
Executive Partner

Executive sponsors

Tina Marron-Partridge

Tina Marron-Partridge
Partner and Vice President, Talent and Engagement Global Leader

Richard McColl

Richard McColl
Vice President, Technology and Employee Experience

Bob Schultz

Bob Schultz
General Manager, IBM Analytics

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