About IBM Institute for Business Value Benchmarking Program
IBM is an international leader in business process performance measurement and optimization. The IBM Institute for Business Value provides a business process benchmarking service that helps clients measure their current state and compare their performance against peers; these benchmarking services can be provided as part of a process transformation initiative or similar engagement. This is a mature offering supported by robust content and specialized tools. Our patented custom survey method and toolset enable us to provide meaningful and accurate comparisons of performance tailored to the priorities of each client.
Through our benchmarking program, organizations can:
Supply Chain Management:
Human Capital Management:
Marketing and Sales:
Read about key findings from some of our recent benchmarking surveys.
Full library of thought leadership
The IBM Institute for Business Value provides strategic insights to address business challenges.
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Open Standards Benchmarking assessments
IBM participates in an internationally recognized open standards benchmarking partnership with APQC (link resides outside of ibm.com), a not-for-profit research organization. The benchmarking content is built upon a standard cross-industry Process Classification Framework, enabling business performance to be compared across organizations and industries.