Banking and Financial Markets industry

Thought leadership from the IBM Institute of Business Value

Leading the pack in blockchain banking - Trailblazers set the pace

Updated 27 Sep 2016

A breakout group of Trailblazer banks have identified the business areas of reference data, retail payments and consumer lending where blockchains can help realize the greatest benefits related to time, cost and risk.


Blockchain rewires financial markets - Trailblazers take the lead

Updated 27 Sep 2016

A breakout group of Trailblazers in the financial markets industry have identified key benefit areas from blockchains, including cost, immutability and transparency metrics, as well as isolated new business models.


The cognitive bank: Decoding data to bolster growth and transform the enterprise

Updated 20 Sep 2016

Banks need to analyze previously untapped data that can help improve revenues, operations and customer engagement.


Winning the face-off against fraud: How the most effective financial institutions are outthinking the bad guys

Updated 30 Dec 2015

Leading financial institutions are fighting fraud through transformation plans supported by emerging technologies related to big data and analytics.


Cloud for financial markets

Driving growth, gaining competitive advantage and improving efficiency

November 2015

With cloud, financial markets organizations can create more client-focused enterprises, streamline operations, drive innovation, foster an ecosystem of partners and enable personalized, integrated client experiences.


Breakthrough banking: Your cognitive future in the banking and financial markets industry

Updated 30 Oct 2015

Cognitive computing can help financial institutions move beyond digital banking by enabling enhanced customer care, new insights and better decisions.


Your cognitive future: Industry perspective: How cognitive computing capabilities can help vitalize industries and impact the future

Updated 30 Oct 2015

Cognitive computing can help financial institutions move beyond digital banking by enabling enhanced customer care, new insights and better decisions.


Banking redefined: Disruption, transformation and the next-generation bank

Updated 08 Oct 2015

How traditional banks can be at the forefront in a rapidly evolving financial services ecosystem.


Innovating banking: Lessons from the world’s leading innovators

Updated 08 Sep 2015

How specific strategies can help banks innovate like outperformers.


Cloud for banking

Increasing efficiency, driving growth and gaining competitive advantage

June 2015

For the banking industry, cloud computing offers the potential to redefine customer relationships, transform operations, improve governance and transparency, and expand business agility and capability.


Analytics: The real-world use of big data in financial services - How innovative banking and financial markets organizations extract value from uncertain data

Updated 23 May 2013

The business of banking and financial management is rife with hundreds of transactions daily, and many firms wonder how to harvest this information to gain a competitive advantage.


Clearing the clouds: Shining a light on successful Enterprise Risk Management

Updated 30 Jun 2011

The first step toward creating a robust ERM program encompasses understanding the scope of risk management and nurturing collaboration and preparedness -- making it a “team sport” across the enterprise.

From complexity to client centricity: With simple smart service

Updated 20 Mar 2011

To succeed in the new economic environment, banks in both emerging and mature markets must become more client centric by leveraging sophisticated insights to improve risk management, pricing, channel performance and client satisfaction.

Journey to a Value Integrator - A companion study to the IBM 2010 Global Chief Financial Officer Study, The New Value Integrator

Updated 30 Jan 2011

Today’s business climate requires companies to be dexterous and leverage information to optimize business performance.

The yin yang of financial reform: Embracing maxims to enable financial stability and healthy financial innovation

Updated 03 Nov 2010

To mitigate unintended consequences of financial regulatory reforms, financial service institutions and governments must workd together to establish new principles that spur new thinking and guide specific actions.

Solving the innovation puzzle: A framework for consistent innovation in banking and insurance

Updated 27 Oct 2010

By better understanding innovation triggers, banks and insurers will be on the right path to developing an effective framework to help them offer radical – and useful – innovation to their clients.

Fit, focused and ready to fight: How banks can get in shape for the battle ahead

Updated 07 Dec 2009

As banks recover from the global financial crisis and battle toward a healthy future, they must make a significant transformation to redefine their business models, restore client trust and understanding, and reform their risk management culture.

Service-oriented architecture: Revolutionizing today's banking systems

Updated 21 Apr 2009

Service-oriented architecture (SOA) can help reduce the IT inhibitors to change allowing banks to collaborate more effectively within their own four walls, among each other, and with their customers.

Unlocking client advocacy in Canadian retail banking: The client focused enterprise

Updated 21 Apr 2009

Read about how Canadian banks can gain marketshare and attract new clients by becoming aware of client attitudes and taking steps to positively impact customer perceptions.

Toward transparency and sustainability: Building a new financial order

Updated 14 Apr 2009

Follow the sensible money.

The yin yang of financial disruption: Maxims for forging a path to financial stability and healthy financial innovation

Updated 17 Mar 2009

The path to a healthy, sustainable equilibrium within the global financial system will require institutions and governments to effectively manage the overarching yin yang - the delicate balance between financial stability and healthy financial innovation.

Building client advocacy: New opportunities for wealth management firms

Updated 05 Feb 2009

Wealth management firms must reach out and collaborate with their clients to build compelling, distinct value propositions and become customer focused enterprises by integrating their clients' views and attitudes into the design and execution of core operations.

Get global. Get specialized. Or get out. Unexpected lessons in global financial markets

Updated 19 Jan 2009

The worldwide financial markets opportunity is set to double by 2015 - but firms may not be in a position to capture it.

Undressing in public: Harnessing the power of Web 2.0 to rebuild trust in banking

Updated 20 Nov 2008

More customers are online that ever before, and banks should learn to use the new tools of Web 2.0 -- blogging, social networking and more -- to cost-effectively and efficiently reach an increasingly fragmented and dispersed customer base.

The Enterprise of the the Financial Markets Industry

Updated 23 Oct 2008

CEOs from the financial markets industry share their views on the future of business.

The Enterprise of the the Banking Industry

Updated 21 Oct 2008

Banking CEOs share their views on the future of business.

Building customer advocacy: Growth opportunities for Brazilian retail banks

Updated 21 Aug 2008

For Brazilian banks, a new view of customer advocacy can become invaluable as they seek to differentiate their offerings and improve the profitability of customers - moving toward a well-balanced, customer-focused model can help them capitalize on their most valuable asset – their customers.

No bank is an island: Get global before globalization gets you

Updated 11 Feb 2008

Market advantage will lie with banks that rethink their strategy, structure and culture to reflect a changed reality; bankers say globalization is the single greatest opportunity and also its greatest threat – when it comes to the far-reaching effects of globalization, no bank is an island.

Chain reaction or slow burn: How fast is Europe moving toward more harmonization of the financial supply chain?

Updated 25 Jan 2008

As European payments convergence progresses, banks must emphasize all sorts of collaboration: with corporate clients, with peers to help set payments standards and with government representatives for more consistent payments legislation across Europe.

Podcast Interview: Cultivating the groundwork in Europe: Cooperation is key for banks to grow payments convergence

Updated 26 Sep 2007

Interview with Gerard Hartsink and Erkki Poutiainen

Podcast Interview: Get global. Get specialized. Or get out.

Updated 22 Aug 2007

Interview with Wendy Feller, the Global Financial Services Sector Lead for the Institute for Business Value.

Podcast Interview: Dare to be Different. Why banking innovation matters now

Updated 24 Mar 2007

Retail banks can't assume that the growth and returns of the recent past will continue.

Unlocking customer advocacy in retail banking: The customer focused enterprise

Updated 26 Oct 2006

Unlocking customer advocacy in retail banking: The customer focused enterprise

Dare to be different: Why banking innovation matters now

Updated 19 Sep 2006

Dare to be different: Why banking innovation matters now

The trader is dead, long live the trader! A financial markets renaissance

Updated 04 Apr 2006

Financial markets firms must be able to succeed in an environment where analysis, not knowledge, is the value creator, and where it’s not seconds that count, but milliseconds.

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