IBM Institute for Business Value

Leading edge thought leadership and practical insights
for business executives

The IBM Institute for Business Value leverages IBM global industry and functional experts to discover emerging trends, business innovations and success patterns.

Featured thought leadership

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The Economy of Things: Extracting new value from the Internet of Things

Thanks to the Internet of Things (IoT), physical assets are turning into participants in real-time global digital markets. The countless types of assets around us will become as easily indexed, searched and traded as any online commodity. While some industries will be tougher to transform than others – those with physical limitations, such as manufacturing, will be harder to digitize – untold economic opportunities exist for growth and advancement. Our research shows this will create a new “Economy of Things” with significant consequences.


Insurance industry feature

Capturing hearts, minds and market share: How connected insurers are improving customer retention

To grow market share, insurers need new customers. But for the balance sheet, retention has a much larger impact. What do insurers need to do to increase trust and customer retention with the intent of improving both the top and bottom lines? The findings of our survey point to three courses of action:

Cross-industry feature

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Innovative analytics: How the world’s most successful organizations use analytics to innovate

Data continues to grow exponentially. As big data becomes evermore ubiquitous, organizations worldwide are seeking ways to capitalize on the plethora of information in today’s digital world. Leaders have adopted some distinct strategies that enable them to succeed. They pursue innovation more effectively – with enhanced data quality and accessibility, superior skills and tools, and a more innovative culture.

Benchmarking

Evaluate business process performance using open standards for benchmarking
Our benchmarking data is built around a common, cross-industry Process Classification Framework, which means that business performance can be objectively evaluated.


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Institute for Business Value recognized for high quality for third consecutive time

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    In March 2015, the IBM Institute for Business Value was again named the industry's premier engine of thought leadership in a White Space Report by Source Information Services, a leading provider of research about the management consulting market.

    As in both October 2014 and February 2014, IBM was recognized as the leader among 24 major global consulting firms. The White Space rankings are based on four evaluation criteria: Resilience, Differentiation, Appeal and Prompting Action


“By understanding weak signals and early indicators of industry transformation, we help our clients to be ahead of the pack.”

—Peter Korsten,
Vice President and Global Leader,
IBM Institute for Business Value

IBM Global C-suite Study: The Customer-activated Enterprise

  • Insights from the IBM Global C-suite Study

    Across the boardroom, CEOs, CIOs, CFOs, CMOs, CHROs and CSCOs must open up to customer influence, pioneer digital-physical innovation and craft engaging customer experiences.

    Get the study

IBM C-Suite Studies

2012 IBM Global CEO Study: Leading Through Connections
Interviews with more than 1,700 CEOs worldwide.


2011 IBM Global CMO Study: From Stretched to Strengthened
Interviews with 1,734 CMOs reveal three necessary actions: serve empowered customers, deliver customer value and be accountable to the business.



2011 IBM Global CIO Study: The Essential CIO
Conversations with 3,108 CIOs show how CIOs can be essential by leveraging business and IT to meet their particular organization's goals.


2010 Global Chief Financial Officer Study: The New Value Integrator
More than 1,900 CFOs share the secrets of outperforming their peers by combining two capabilities: finance efficiency and business insight.


2010 Global Chief Human Resource Officer: Working Beyond Borders
The insights provided by more than 700 Chief Human Resource Officers around the world show how workforce investment is shifting.


2009 Global Chief Supply Chain Officer Study: The Smarter Supply Chain of the Future
Interviews with 393 supply chain executives describe how they are making supply chains more sustainable, flexible and responsive through increased instrumentation, interconnection and intelligence.