Capitalizing on disruption
It’s a whole new ball game for communications service providers as they navigate a shifting industry landscape. We believe the future is bright, however, for those that can outthink the disruption. By capitalizing on the very forces currently plaguing them, providers could create a world with revenue and margin growth in new addressable markets. The threats of today can be overcome through accelerated transformation to the digital service provider market and innovative partnerships, even with the digital invaders currently muddling the competitive arena.
About the authors
Global Industry Leader, Telecommunications and Media & Entertainment
IBM Global Business Services
Communications Sector Leader
IBM Asia Pacific
Rob van den Dam
Global Telecommunications Leader
IBM Institute for Business Value
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