IBM Institute for Business Value

Leading edge thought leadership and practical insights
for business executives

The IBM Institute for Business Value leverages IBM global industry and functional experts to discover emerging trends, business innovations and success patterns.

Featured thought leadership

Shoppers Disrupted: Retailing through the noise

Shoppers have experienced tremendous disruption in the past four years. The explosion of online and mobile technologies, the spread of social networks, a new generation of advanced analytics – all of these and more have combined to create an omnichannel environment that has completely transformed both the shopping experience and customer expectations.

Life Sciences industry feature

Reinventing life sciences: How emerging ecosystems fuel innovation

Persistent disruptive forces in life sciences now threaten traditional business models over the medium to long term. While high rates of return and strong performance may have masked these forces in the past, today they must be recognized and addressed. Organizations need new ways to continue to thrive despite such hurdles.

Cross-industry feature

Pursuit of relevance: How higher education remains viable in today’s dynamic world

The demands on – and for – higher education have never been greater. As economic shifts and technological advances dramatically change workforce requirements worldwide, corporate recruiters struggle to find qualified graduates. At the same time, the cost of higher education continues to rise, leading many to question its value.


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Institute for Business Value recognized for high quality for third consecutive time

  • In March 2015, the IBM Institute for Business Value was again named the industry's premier engine of thought leadership in a White Space Report by Source Information Services, a leading provider of research about the management consulting market.

    As in both October 2014 and February 2014, IBM was recognized as the leader among 24 major global consulting firms. The White Space rankings are based on four evaluation criteria: Resilience, Differentiation, Appeal and Prompting Action

“By understanding weak signals and early indicators of industry transformation, we help our clients to be ahead of the pack.”

—Peter Korsten,
Vice President and Global Leader,
IBM Institute for Business Value

IBM Global C-suite Study: The Customer-activated Enterprise

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    Across the boardroom, CEOs, CIOs, CFOs, CMOs, CHROs and CSCOs must open up to customer influence, pioneer digital-physical innovation and craft engaging customer experiences.

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IBM C-Suite Studies

2012 IBM Global CEO Study: Leading Through Connections
Interviews with more than 1,700 CEOs worldwide.

2011 IBM Global CMO Study: From Stretched to Strengthened
Interviews with 1,734 CMOs reveal three necessary actions: serve empowered customers, deliver customer value and be accountable to the business.

2011 IBM Global CIO Study: The Essential CIO
Conversations with 3,108 CIOs show how CIOs can be essential by leveraging business and IT to meet their particular organization's goals.

2010 Global Chief Financial Officer Study: The New Value Integrator
More than 1,900 CFOs share the secrets of outperforming their peers by combining two capabilities: finance efficiency and business insight.

2010 Global Chief Human Resource Officer: Working Beyond Borders
The insights provided by more than 700 Chief Human Resource Officers around the world show how workforce investment is shifting.

2009 Global Chief Supply Chain Officer Study: The Smarter Supply Chain of the Future
Interviews with 393 supply chain executives describe how they are making supply chains more sustainable, flexible and responsive through increased instrumentation, interconnection and intelligence.