Organization and Workforce Transformation

Talent and workforce improvement and optimization focuses on improving a company's most vital asset: its people.


Today's dynamic workforce is increasingly globally dispersed, multigenerational and multicultural. People are the most valuable assets in a globally integrated enterprise. Organizations face many challenges and opportunities in today's growingly complex organizational environments, including:

Driving innovation and growth in today's business environment requires focus on your organization and workforce capabilities. The ability to manage costs, drive productivity and gain a competitive advantage from the workforce is growing in importance and focus. Effective management requires an integrated and consistent approach to help drive cost savings, efficiency, retention, quality, customer satisfaction and innovation.

Additionally, times of extended economic uncertainty require even more focus on specific areas of your workforce strategy. In order to position your organization for future success, you must differentiate high and low performers, stimulate social networking to create and leverage organizational knowledge of your globally dispersed workforce, promote the development of institutional knowledge, embrace flexible work environments, and enable leadership to guide individuals through the change.

IBM's Organization and Workforce Transformation offering assists clients with two transformational imperatives: firstly, it enables them to transform their workforce into the productive, innovative and high-performance force necessary to survive and thrive; secondly it manages the people elements in any transformation being undertaken (process optimization, business model transformation, etc.) Our services include:


Our organization and people consultants help clients achieve new and sustainable business value by formulating human capital strategies, managing change, and setting direction for new transformations and operational models.Working collaboratively with clients, we provide solutions to many of the most difficult leadership and human capital challenges your organization is confronted with: providing expert analysis, business planning, vision development, project planning, business case creation, and ultimately linking strategy to execution in ways that build continuous improvement and success.

With experienced talent and workforce professionals deployed worldwide, the IBM organization and people practice is part of IBM Global Business Services®, one of the world's leading management consulting practices. Working across all major sectors, IBM has inherent business expertise across more than a dozen industries. Our consultants have demonstrated experience in creating value for clients, and together with our proven assets, methodology, partnerships, and research capabilities, we act as trusted business advisors to our clients worldwide.

Meet the expert

  • Maria-Paz Barrientos

    Maria-Paz Barrientos

    S&T Global Organization & People Leader, Business Sales & Delivery Executive, IBM Global Services

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