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How can your insurance company become a top performer and accelerate performance for profitable growth? Make smart investments focusing on informed interactions, streamlined operations and enterprise resilience.
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Speeding up financial relief for auto accidents
By scoring insurance claims the way credit companies score lenders, Infinity transformed not only their claims processing workflow—but the entire company.
Learn more about how Infinity Property & Casualty got smarter
Insurance highlights
INSURING THE FUTURE OF AN INDUSTRY
IBM has worked with hundreds of insurance companies that are striving for the efficiency and agility that can be achieved through information-led transformation. There are distinct steps that can progress insurance companies along the path to transformation, each providing its own return along the way.
Achieving customer-led growth in insurance
The business case for customer-centric growth strategies is clear. But while it’s easy for an insurer to talk about customer-centricity, many brands do not meet customer expectations. IBM is helping leading insurers return to growth through improved customer strategy and executing three key strategies.
Powerful interaction points: Saying goodbye to the channel
Insurance consumers now use multiple interaction points to research and buy insurance, making it a new challenge for the insurance industry to reach them effectively and profitably.
Solving the innovation puzzle: A framework for consistent innovation in banking and insurance
By better understanding innovation triggers, banks and insurers will be on the right path to developing an effective framework to help them offer radical – and useful – innovation to their clients.
Empowering Exceptional Customer Service through Social Business Webcast, May 4, 2011 Noon EST
Register now for this insurance webcast to learn how to deliver exceptional customer service by becoming a social business.
Saying Goodbye to the Channel
How do insurers choose which interaction points to offer their customers? Which ones do consumers actually prefer? Come hear the results from surveying 21,000 consumers in 20 countries and learn what they had to say about the conventional approach to "channel" strategy in this on demand insurance webcast.
The State of Smarter Insurance Report
IBM has collaborated with more than 600 different organizations worldwide that are each doing their part in making the Smarter Planet vision a reality. Learn how organizations have stopped seeing change as a threat and started seeing it as an opportunity. They have changed the conversation from one about problems to one about possibilities.
Stay connected to IBM on LinkedIn
Join in the discussions on our Smarter Insurance group.
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